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VAT Liability & Disbursement on Hold
I'm a seller established in Hungary, and I informed Amazon about this one month ago. I'm ready to settle my past VAT dues if there are any and have been requesting the total amount for payment. Unfortunately, I haven't received a response to my emails or my application on the Amazon Seller Central health banner. I have sent proof of all the VAT payments maybe for each month and still no response.
The only response I'm getting is an automated message stating that Amazon is working on it and that I should wait. This delay has also placed my disbursements on hold and I can't do regular business as I used to nor make necessary payments that I have each month.
I would appreciate it if someone from Amazon could expedite this process. Please let me know the total VAT amount due so I can make the payment and get my disbursements flowing again.
Thank you for your time and assistance.
1 reply
Abella_AMZ
Hello @Seller_pSvTS5pih4Ntp,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
It appears that your funds are being held for the VAT process.
From January 1, 2021, Amazon will be responsible for collecting UK VAT on the following sales of goods delivered to customers in the UK where ordered through any Amazon storefront
Where either of these supplies take place, Amazon will calculate and collect UK VAT from the customer at checkout and remit this directly to the UK Tax Authorities. You will not receive the UK VAT amount in your disbursements and will not be required to remit these amounts to the UK Tax Authorities.
If you qualify for UK establishment: Please submit the necessary documentation. Our review process will be completed within 3 days. Upon verification of your UK establishment, your Amazon sales proceeds will become eligible for disbursement according to your disbursement schedule, typically within 24 hours. Furthermore, if your Fulfilment by Amazon (FBA) inventory was held, it will be ready for removal within 48 hours.
If you do not meet the UK establishment criteria: Confirm that you are not established in the UK. In this scenario, documentation submission is not required, but you will need to resolve any outstanding VAT payments.
You have been remarkably patient in this regard. We encourage you to wait for the investigation to be completed and would request you to keep a check on Performance notification.
Your patience is highly appreciated.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
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