Amazon the venus fly trap
so my account was suspended because i was selling a product that did not require “apply to sell”. as soon as i sold one my account was automatically suspended and i was told i need a invoice from where i got them from in the past 180 days… im not a business account and i was selling stuff i have had in my house for over a year… so i said i cant prove anything… i can send you them or i can remove listings… my account got deactivated… any help as i cant even contact them
0 replies
Seller_BS5lg2keRs2QO
Are you listing the things as new? That could be part of the problem.
Seller_6sxtIS0RbZ5k7
If you post the suspension notice here then more experienced sellers will be able to guide you as to what you need to do and say to get your account reactivated.
Seller_DROodOAYHftnc
As Demel said, if you are not registered as a business seller, you’re an Individual seller, then you are only allowed to sell your own, second-hand personal items, which cannot be listed as ‘New’, Like new at best.
If you are selling new items they will assume you have purchased these to sell on, which means you are technically trading and would need to be registered with Amazon and HMRC as a business (sole-proprietor)
Seller_lljyzgTxr5fgI
You are therefore in the wrong place. A billion and one sellers have been suspended because of selling items in New Condition on Amazon when, as far as Amazon is concerned, they are not new. They are only new if you have invoices from the manufacturer or authorised distributor. This isn’t the “other place” and these selling conditions are freely available to view before you start selling. Unfortunately, very few people bother to read them and then end up suspended. You have absolutely zero chance of getting them reinstated without said invoices so you’re better off going to the “other place”. None of this makes Amazon a “Venus Fly Trap”. It is up to the seller to learn what they can or can’t sell before starting to list.
Seller_mAEGXJHahhu2X
This happened to me when I started selling on Amazon 3 months ago.
Bearing in mind this was like my 2nd or 3rd sale in total. I replied to their email which asked for a POA and just told them I was very new and added a picture of my receipt (not an invoice) from a legit store, and a picture of the app telling me I am allowed to sell that product. I was an individual seller at this time.
If you have any proof of purchase from a legit shop then they could reinstate your account like they did for mine.
Good luck buddy.
