Account is not being verified?
I have been a seller on Amazon since early 2017, and I wanted to start doing business in UK. So i opened a amazon sellers account for UK (which is $29.99 a month). I have begun the process of verification for my sellers account by providing all my business documents and a piece of my government ID.
The seller verification team responds saying they need addition piece of my government ID, ok no problem so I give them my birth certificate and my drivers license.
They say they can’t read my birth certificate and to resubmit it (which is weird because I scanned it…)
So I do resubmit my birth certificate.
And now 7 days later they say they have received all the required information and are in the process of verifying my account.
Now I have no possible idea why this process should take more than 7 businesses days, you have my all my personal information + government ID’s and additionally all my business information, which you can easily verify by calling a government office in Canada.
The funny part is in the last 4 days I opened a second sellers account (for business purposes) on the North American platform and within 2 days my information was verified and approved! So here I am with Amazon UK at 7 days and I was approved in 3 days with Amazon USA/Canada.
So my question is why is Amazon UK verification process so inefficient and why haven’t I been approved after given all my required business information and personal documents (Drivers license + birth certificate)?
0 replies
Seller_W0JC2GGITPwYS
Anyone have any ideas on how to resolve this?
Seller_W0JC2GGITPwYS
BUMP ANY ONE HAVE ANY IDEAS?? why is amazon UK not verifying my account when they have all the required info???
Seller_EJIX7rqDNQJi2
The initial Seller Account Verification can take anything from a few days to a few months. My first verification took almost three months.
Just patiently wait and provide Amazon any additional information or documents which they request. For any questions, e-mail seller-verification-enquiry@amazon.co.uk or open a case with the Seller Support under verification issues.
Also, here is a verification-related help page, which includes answers to all frequently asked questions regarding Seller Account verification:
https://sellercentral.amazon.co.uk/gp/help/help-popup.html/?itemID=201200780
In case that you already submitted all requested information and documents, you will need to wait for Amazon to review them.