Case ID: 9826051202
ASIN: B08KJ1X2S4
Automated value recovery as in "Liquidations' enabled and for this reason 77 units have been liquidated.
Kindly note that I did not Liquidation of my 77 units. May I know who authorise it. How can it be
liquidated when Amazon just put it at reserved and liquidated it without my permission when the inventories
are sellable. Require your clarification urgently on this matter. What happen to the sales of these 77 units.
I am very UNHAPPY the way Amazon is handling this issue.
this is a seller forum - you need to contact Amazon direct. No one here can help you.
Did the items go into an unfulfillable state at any point?
If so and you didn't action a manual removal on this then Amazon can send the items for liquidation or dispose of them.
As they have gone to Liquidation you will get some money for the items but not as much as you would have done from a sale.
If the above is correct then you are unlikely to get any compensation from Amazon as it would have been your responsibility to act on your unfulfillable inventory.
Hello @Seller_Mg5DceqOKKRID,
I'm Sarah with Amazon.
Checking at this Case ID I see it was resolved and Seller Support has provided you details about your issue.
Is there anything further I can assist you with or is everything now sorted out?
Kind regards,
Sarah.