INACTIVE LISTING HELP

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_0nN9nVUGzm50l

INACTIVE LISTING HELP

Hi I have been selling product's for for over a year and a week ago i got an email saying 8 of my products have been been made inactive i need to add barcodes etc I have done this about 10 times and they have been no help the latest email to amazon reply was as below but they never accept my barcode these are direct from the manufacturer so are correct.

Hello from Amazon Selling Partner Support,​

We have reviewed your email and understand that your issue is regarding inactive listing of the ASINs. We will check and help you with this.

Upon checking, we found that As our catalogue grows, we continuously make new determinations for which products should be restricted based on a number of factors. Even if you were selling your product before, you may be subject to new restrictions for the following reasons:

1. We have placed new restrictions on existing products that either require you to qualify or we may not be accepting applications currently. If your account becomes eligible to sell this product, you will see “Apply to sell” next to the product in the “Add a Product” feature in Seller Central.

2. You have received a performance notification related to your product and are required to provide additional information before you can sell it again. You can view these notifications through your performance notifications or your Account Health page.

To obtain additional information, please follow these steps:

1. Go to ‘Catalogue’ on Seller Central

2. Click Add a Product, search by ASIN

3. Apply to sell

You can click on below link to check with the add a product tool and request to apply for sell the products:

8 views
1 reply
Tags:Account Health, Seller Support, Suspended
00
Reply
1 reply
user profile
Sakura_Amazon_

Hello @Seller_0nN9nVUGzm50l,

Could you share the ID of this case ?

Regards,

Sakura

00
Follow this discussion to be notified of new activity

Similar Discussions