Is CRL bought through Buy Shipping automatically VTR compliant?
It was made abundantly clear during the webinar that CRL services purchased through Buy Shipping (whether that’s through seller central or API linked) would automatically qualify for 100% VTR. However now we’re seeing rumours that this isn’t actually the case.
Can anyone go definitive on this?
0 replies
Seller_7VbclcPFFRTnc
It seems that people buying 2nd class large letter aren’t covered however, those using crl should be covered according to the webinar
I believe the reason is that they said if you are sending large letters, you should move over to a barcoded service
Seller_bbq8eA650G6ER
Don’t think you can - we can only see the same as you
Seller_09P41fV2wyDfJ
Just to throw a spanner in the works, I have Royal Mail click & drop integrated with Amazon, I do not buy shipping with Amazon and I currently have 0% on untracked mail.
Seller_iT7zAqkV2PQG7
Can you link to these rumours please? Or copy paste or screenshot so we can see what is being said.
Seller_9Qgp2bNEGdoZV
Hi
I’m a bit late to all of this (we don’t use Amazon all year so I’m only just getting on top of the whole VTR thing). We buy RM24/48 through C&D and then have C&D upload the tracking to Amazon. It looks like from my VTR rate on Amazon that only items scanned upon delivery count as “valid” and hence my VTR shows the % of tracking that gets scanned rather than whether this is a valid tracking ID or not. This is just wrong, but there you go. I also understand from these threads that if I “Buy Shipping” through Amazon then all my RM24/48 would automatically (as if my magic) be VALID. So that’s one solution…
However it also seems that if I buy First Class/Second Class (i.e. no tracking) through C&D then my VTR would be okay? That’s madness as now we are not providing tracking information to customers but have a “good” VTR. That’s a backwards step.
Is this all correct (as far as anyone knows)?
Presumably the “third” way is to print RM24/48 in C&D and then mark items as despatched in Amazon (rather than have C&D do it automatically) but mark it as First Class/Second Class. Amazon now doesn’t worry about having a valid tracking ID but we have one should a customer query delivery of their item?!?!?!? It’s dishonest but Amazon force us into these sort of childish practices!
Regards
Gary
Seller_ae51e0CJoHqCX
Just to add something I stumbled on this morning when doing a shipping report concerning my VTR.
The issue with double charging has now been fixed which is great news and so far since i send CRL I am only seeing the charges pop up in my account and not on my transactions reports as it should be so far so good,
I have now made the brave decision on going back to Buy shipping to protect my VTR as I was worried it would affect my VTR and stumbled on something I hadn’t seen before which may confirm that the CRLs that don’t get scanned will not count against you in fact will count positively towards your rate.
When I buy shipping on Amazon it now inputs the tracking number but it converts this to a short link whereas before and using click and drop the tacking number was purely notation.
