i keep getting an error message " the value specified is invalid " when trying to list products BUT it does not tell me what value is invalid - support are not help

Hi All

I am trying to create listings for coffee mugs. I understand that I cannot create a separate listing for the item otherwise I would use GS1 sku's & that I have to use the first sellers main image but can add additional photos. The problem here is that I cannot even seem to list against them.

The mugs are merely funny statements. Let's try & give you an example such as "Dave's fishing mug" that's not one but just for explanation purposes. If I go on such a listing it tells me in the information that it's branded. When I try to list against it I see "Apply to sell" which we all know won't get me anywhere or at least I assume it won't.

I am confused as to how someone can take a blank coffee mug (which anyone can acquire) & then print a generic statement on it such as the above example, that statement is very unlikely to be trademarked but somehow a seller tells Amazon that is it their brand, I just don't see how?

So can anyone help me here, is there a way of doing what I want to do here?

Regards

Ed

I’m trying to restock an existing Asin in my inventory, and add some new ASINS in the health and personal care category. However any items within this category come up with the following gated message:

“Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)”

I’m trying to list NEW stock but there is no way to get around this. Is this a glitch or am I missing something and this includes new too? It happens on ANY health and personal care items. I’ve tried several!

Any help gratefully appreciated!