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Trying to list NEW Health & Personal Care items but says not taking applications for used / refurbished ?!
I’m trying to restock an existing Asin in my inventory, and add some new ASINS in the health and personal care category. However any items within this category come up with the following gated message:
“Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)”
I’m trying to list NEW stock but there is no way to get around this. Is this a glitch or am I missing something and this includes new too? It happens on ANY health and personal care items. I’ve tried several!
Any help gratefully appreciated!
6 replies
Seller_opsK2MuFiDFql
@Seller_wAXlsxCGTukI9sorry for tagging you, your post was locked so I couldn’t comment. It looks like you had this issue? Did you ever solve it? I’m going crazy as I’ve bought so much replenishment stock and I just can’t restock! Thanks
Spencer_Amazon
Hello @Seller_opsK2MuFiDFql,
I am Spencer with Amazon.
Have you raised a case with Seller Support? If so, you can share the case ID here and I will look into it.
Regards, Spencer
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