The introduction of a customs border between the UK and EU has led to a backlog of Partnered Carrier Programme shipments that do not have the required documentation to clear customs and need to be returned to sellers. This has caused a strain on the UPS network and therefore, effective immediately, UPS will be temporarily suspending Partnered Carrier Programme small parcel deliveries between the UK and EU.
Affected shipments created in 2021 will be returned to sellers. For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation. Impacted sellers will be contacted by Amazon with next steps.
For affected shipments created in 2020, if your shipment has been picked up and not delivered, UPS will return the shipment to you. In either case where your shipment has or has not been picked up, the shipping labels are no longer valid. Please wait for a reimbursement.
We hope to resume service as soon as possible and are working with UPS to provide updated guidance on customs clearance. In the meantime, for alternative providers, please see the Service Provider Network.
The introduction of a customs border between the UK and EU has led to a backlog of Partnered Carrier Programme shipments that do not have the required documentation to clear customs and need to be returned to sellers. This has caused a strain on the UPS network and therefore, effective immediately, UPS will be temporarily suspending Partnered Carrier Programme small parcel deliveries between the UK and EU.
Affected shipments created in 2021 will be returned to sellers. For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation. Impacted sellers will be contacted by Amazon with next steps.
For affected shipments created in 2020, if your shipment has been picked up and not delivered, UPS will return the shipment to you. In either case where your shipment has or has not been picked up, the shipping labels are no longer valid. Please wait for a reimbursement.
We hope to resume service as soon as possible and are working with UPS to provide updated guidance on customs clearance. In the meantime, for alternative providers, please see the Service Provider Network.
Don,t you just love Brexit
At some point, there should be the promised upside but at the moment I cannot see where that will come from
There is no added section on the Amazon booking site for any customs paperwork at all or UPS site.
If sending to USA you always had added paperwork to print off from the UPS booking site - 4 pages.
So why do we not have this now for Europe?.
Hopefully this might just kick Amazon into gear as it must start to effect them as well
Does anybody understand what this bit means…
‘For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation.’ ?
What a big mess !!!not good experience with UPS since Brexit
I was just about to top up my EU stock at the end of this week. Why are the forms not filled out correctly? The EORI, the HS codes, product origin and product production cost are not something that typically change. Why isn’t the required export information able to be pegged to a seller entity and individual products and then auto populated through an export document wizard? If people don’t have the required credentials or information then they wouldn’t be able to complete the shipment. Surely this is basic workflow design?
What about Northern Ireland. We have no customs duties therefore all should continue as normal?
Peter.
Don’t know how sellers have got this wrong. The only paperwork you need is available on the UPS site. Three copies of the Commercial Invoice attached to the box with the required information is not difficult. My parcel cleared customs and now is on the way back. Brexit’s made a mess of things but there’s been plenty of time to prepare for this. Those who haven’t have now clogged the system and blaming Boris.
The introduction of a customs border between the UK and EU has led to a backlog of Partnered Carrier Programme shipments that do not have the required documentation to clear customs and need to be returned to sellers. This has caused a strain on the UPS network and therefore, effective immediately, UPS will be temporarily suspending Partnered Carrier Programme small parcel deliveries between the UK and EU.
Affected shipments created in 2021 will be returned to sellers. For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation. Impacted sellers will be contacted by Amazon with next steps.
For affected shipments created in 2020, if your shipment has been picked up and not delivered, UPS will return the shipment to you. In either case where your shipment has or has not been picked up, the shipping labels are no longer valid. Please wait for a reimbursement.
We hope to resume service as soon as possible and are working with UPS to provide updated guidance on customs clearance. In the meantime, for alternative providers, please see the Service Provider Network.
The introduction of a customs border between the UK and EU has led to a backlog of Partnered Carrier Programme shipments that do not have the required documentation to clear customs and need to be returned to sellers. This has caused a strain on the UPS network and therefore, effective immediately, UPS will be temporarily suspending Partnered Carrier Programme small parcel deliveries between the UK and EU.
Affected shipments created in 2021 will be returned to sellers. For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation. Impacted sellers will be contacted by Amazon with next steps.
For affected shipments created in 2020, if your shipment has been picked up and not delivered, UPS will return the shipment to you. In either case where your shipment has or has not been picked up, the shipping labels are no longer valid. Please wait for a reimbursement.
We hope to resume service as soon as possible and are working with UPS to provide updated guidance on customs clearance. In the meantime, for alternative providers, please see the Service Provider Network.
The introduction of a customs border between the UK and EU has led to a backlog of Partnered Carrier Programme shipments that do not have the required documentation to clear customs and need to be returned to sellers. This has caused a strain on the UPS network and therefore, effective immediately, UPS will be temporarily suspending Partnered Carrier Programme small parcel deliveries between the UK and EU.
Affected shipments created in 2021 will be returned to sellers. For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation. Impacted sellers will be contacted by Amazon with next steps.
For affected shipments created in 2020, if your shipment has been picked up and not delivered, UPS will return the shipment to you. In either case where your shipment has or has not been picked up, the shipping labels are no longer valid. Please wait for a reimbursement.
We hope to resume service as soon as possible and are working with UPS to provide updated guidance on customs clearance. In the meantime, for alternative providers, please see the Service Provider Network.
Don,t you just love Brexit
At some point, there should be the promised upside but at the moment I cannot see where that will come from
There is no added section on the Amazon booking site for any customs paperwork at all or UPS site.
If sending to USA you always had added paperwork to print off from the UPS booking site - 4 pages.
So why do we not have this now for Europe?.
Hopefully this might just kick Amazon into gear as it must start to effect them as well
Does anybody understand what this bit means…
‘For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation.’ ?
What a big mess !!!not good experience with UPS since Brexit
I was just about to top up my EU stock at the end of this week. Why are the forms not filled out correctly? The EORI, the HS codes, product origin and product production cost are not something that typically change. Why isn’t the required export information able to be pegged to a seller entity and individual products and then auto populated through an export document wizard? If people don’t have the required credentials or information then they wouldn’t be able to complete the shipment. Surely this is basic workflow design?
What about Northern Ireland. We have no customs duties therefore all should continue as normal?
Peter.
Don’t know how sellers have got this wrong. The only paperwork you need is available on the UPS site. Three copies of the Commercial Invoice attached to the box with the required information is not difficult. My parcel cleared customs and now is on the way back. Brexit’s made a mess of things but there’s been plenty of time to prepare for this. Those who haven’t have now clogged the system and blaming Boris.
Don,t you just love Brexit
At some point, there should be the promised upside but at the moment I cannot see where that will come from
Don,t you just love Brexit
At some point, there should be the promised upside but at the moment I cannot see where that will come from
There is no added section on the Amazon booking site for any customs paperwork at all or UPS site.
If sending to USA you always had added paperwork to print off from the UPS booking site - 4 pages.
So why do we not have this now for Europe?.
There is no added section on the Amazon booking site for any customs paperwork at all or UPS site.
If sending to USA you always had added paperwork to print off from the UPS booking site - 4 pages.
So why do we not have this now for Europe?.
Hopefully this might just kick Amazon into gear as it must start to effect them as well
Hopefully this might just kick Amazon into gear as it must start to effect them as well
Does anybody understand what this bit means…
‘For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation.’ ?
Does anybody understand what this bit means…
‘For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation.’ ?
What a big mess !!!not good experience with UPS since Brexit
What a big mess !!!not good experience with UPS since Brexit
I was just about to top up my EU stock at the end of this week. Why are the forms not filled out correctly? The EORI, the HS codes, product origin and product production cost are not something that typically change. Why isn’t the required export information able to be pegged to a seller entity and individual products and then auto populated through an export document wizard? If people don’t have the required credentials or information then they wouldn’t be able to complete the shipment. Surely this is basic workflow design?
I was just about to top up my EU stock at the end of this week. Why are the forms not filled out correctly? The EORI, the HS codes, product origin and product production cost are not something that typically change. Why isn’t the required export information able to be pegged to a seller entity and individual products and then auto populated through an export document wizard? If people don’t have the required credentials or information then they wouldn’t be able to complete the shipment. Surely this is basic workflow design?
What about Northern Ireland. We have no customs duties therefore all should continue as normal?
Peter.
What about Northern Ireland. We have no customs duties therefore all should continue as normal?
Peter.
Don’t know how sellers have got this wrong. The only paperwork you need is available on the UPS site. Three copies of the Commercial Invoice attached to the box with the required information is not difficult. My parcel cleared customs and now is on the way back. Brexit’s made a mess of things but there’s been plenty of time to prepare for this. Those who haven’t have now clogged the system and blaming Boris.
Don’t know how sellers have got this wrong. The only paperwork you need is available on the UPS site. Three copies of the Commercial Invoice attached to the box with the required information is not difficult. My parcel cleared customs and now is on the way back. Brexit’s made a mess of things but there’s been plenty of time to prepare for this. Those who haven’t have now clogged the system and blaming Boris.