£30 refund from the account opening

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Seller_LVHZs20rLlWyQ

£30 refund from the account opening

My case no was CASE 7770585762
I got a reply from an automated email and without solving my issue they closed the case.

My concern- I have already registered for a professional account by mistake and it has charged £30 from my account. Now, I have already downgraded to an individual account. I did this downgrading within hours of activating my initial account. So this is why I am interested in having the £30 refund as I did it by mistake and the instructions from Amazon were not clear which costed me £30.

Long story short: Would I get the refund of £30 or not as I opened the wrong account (mistake partly because instructions were not clear from Amazon on how to do it)?

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Seller_7VbclcPFFRTnc

You need to contact seller support and request the refund but, you are not entitled if you have sold anything

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Seller_BS5lg2keRs2QO

Just to add to the above, you are not entitled to a refund - you are reliant on Amazon’s goodwill. They do though seem to give refunds on cases like this.

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