the item cannot be shipped
I tried to manage everything possible, but still the shipment is shoved as not possible. It shows to every item. Why?
9 replies
Janina_Amazon
Hey @Seller_fgwjtR1nukqh7,
did you test this with a separate account and not with your Selling Account?
Best,
Janina
Seller_fgwjtR1nukqh7
Hi,
Yes, i tried. it shows me by every item listed.
Janina_Amazon
Hey @Seller_fgwjtR1nukqh7,
did you check your shipping settings? What exactly is set up there?
Best,
Janina
Seller_fgwjtR1nukqh7
international shipping worldwide is set there
{Moderator Edit (Janina) persönliche Informationen entfernt}
Janina_Amazon
Hey @Seller_fgwjtR1nukqh7,
please do not post screenshots that contain personal information, such as your full address. I had to remove it.
Did you already try to contact Seller Support about your issue?
Best,
Janina
Seller_fgwjtR1nukqh7
I will try, but last time I tried to contact seller support, they wrote me back, that I have individual selling plan, and seller support is available for the seller with professional selling plan.
Janina_Amazon
Hey @Seller_fgwjtR1nukqh7,
let us know when you received an answer.
Best
Janina
Seller_7Ei7ntto5WiRd
i have same issue, case id 15205906011
its looks bug in the system,
check if the inventory stock update in canada and mexico.
