Urgently need help!
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Seller_uofiTc5X2jFLD

Urgently need help!

Has anyone here had any problems with a "This page isn't working" message on seller central? Earlier, i went to transfer my account from sole trader to an LTD company and it showed the first page...but then crashed and now just gives me that message. I can't access any of the pages on there now. Cant change charge method, can't access the "Help" bit. I've contacted the main amazon site support, but they're saying to wait 24 hours. I have no faith this will be fixed. It also keeops telling me

" Invalid Charge Method

You must update your existing credit card information or add a new credit card to regain full access to this seller account.

View Charge Method"

I click to view the charge method... "This page isn't working"

I'm so defeated. I've just set everything up, paid for the account, business bank account everything... please someone help me.

It would be MUCH appreciated

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6 replies
Tags:Billing, Credit card, Registration, Seller Central, Verification
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Julia_Amzn

Hello @Seller_uofiTc5X2jFLD, thank you for reaching out. Are you able to reach out to the KYC Team from the Help option in the upper right corner?

Kind regards,

Julia.

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Seller_ZxbWnLNr8xE7S

i have the same exact issue and it's hard to find help

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