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Stranded Inventory due to Account verification
discussion.wHy amazon make all inventory stranded for account verification update of old sellers . I have been selling for 3 years now but due account verification update my inventory is stranded and causing me lost sales . Can anyone help ? Is this normal?
8 replies
Sarah_Amzn
Hello @Seller_2HlPIUaGa5Fi2,
Thank you for posting on Forums!
This is Sarah with Amazon.
I checked with the partner team and I was informed that your account verification has been completed.
Could you please confirm?
Kind regards,
Sarah.
Seller_Hi4lm92rGKnBN
Hello @Sarah_Amzn, I experienced the same issue today. All my ASINs offers were removed because of account verification. I have lost sales and another seller is using my brand to sell their products. Please help!
Seller_rO3XZz9AtXvYN
Hello @Sarah_Amzn, I experienced the same issue today. All my ASINs offers were removed because of account verification. I have lost sales , what is the problem?
Seller_rO3XZz9AtXvYN
@Sarah_Amzn
Case ID: 10967330202
Why amazon make all inventory stranded for account verification update of old sellers . I have been selling for 3 years now but due account verification update my inventory is stranded and causing me lost sales . Can anyone help ? Is this normal?
Seller_ls4NR7C47xlKA
Hi @Sarah_Amzn - I am also experiencing a similar problem as others here. I am a long time seller and have all inventory stranded due to verification reasons - although all stages of the verification process are showing as successfully done. Are you able to help please?
Did you ever resolve this @Seller_Hi4lm92rGKnBNand @Seller_rO3XZz9AtXvYNand @Seller_2HlPIUaGa5Fi2? Everyone I contact seems to be no use at all and everyone says my account is in good health (despite everything being blocked!)
Seller_hcXC6LHg7HkQb
Case ID : 10965356632 the same issue from yesterday with me
Seller_7Tn1YAxPGOttE
Hi @Sarah_Amzn,
I've been experiencing the same issue since the 23rd of March. I currently sell 77 products across the UK and EU, and now all my listings—over 400 across different marketplaces—have been deactivated. This has caused a significant loss for my business.
Important note for other sellers:
If you see an "account verification" message on your dashboard, please take it seriously. There appears to be a bug on Amazon’s side where, even after submitting the required details, the message doesn’t disappear. I had this message showing for the past 3 months and contacted Seller Support multiple times. I was assured by an agent that everything was fine with my account and that I could ignore it.
Unfortunately, I followed their advice, and now all my listings are deactivated. Please ensure you submit any required information and confirm the message has fully disappeared from your dashboard.
Seller_rO3XZz9AtXvYN
Case ID: 10967330202
Why amazon make all inventory stranded for account verification update of old sellers . I have been selling for 3 years now but due account verification update my inventory is stranded and causing me lost sales . Can anyone help ? Is this normal?
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