Amazon Dedicated Account Manager
I received an email from my dedicated account manager offering a meeting to help me get started. Great i thought. Unfortunately after accepting the meeting i realised there are no instructions how to join the meeting. I waited at the appropriate time but no call came and no further email with instructions.
Any help would be welcome.
8 replies
Seller_f5cnodyVjLD4S
Are you sure the email was genuine and that this wasn’t a phishing scam?
Forward to Amazon at stop-spoofing@amazon.com if you have any doubts.
Check the last 4 digits of your bank account are correct and have not been altered and then change your password just in case.
Also check that your EU marketplaces have not changed or had listings added.
Better safe than sorry.
Seller_7VbclcPFFRTnc
are you a new seller on Amazon ?
was your ‘account manager’ for general selling, FBA or SFP ?
Was the meeting a webinar?
Seller_VTgYCK00vDNo0
This was the person arranging the meeting
{Moderator edit (Jessica) personal information removed}
Seller_9ekWMyUtLqnVY
I had the same problem twice with this account manager !
Did you manage to reach him in the end?
Seller_saK5Ah2SaNYjL
We had temporary account managers 4 times:
- when getting us to use FBA
- when getting us set up with PAN-EU
- when getting us selling FBA to North America.
- when getting us set up with Transparency
It will most likely be for one of the above reasons. Once set up they are no longer available. I doubt anyone on these forums has a dedicated account manager.
