Inventory in FC Processing for over 90 days - OUT OF STOCK
We have 162 units that have been in FC processing for over 90 days now. We have opened multiple support tickets and are receiving the same blanket response that they are "checking with internal team" and then all goes quiet.
We did receive a response a while back saying the stock would be automatically released to maintain 3 weeks supply but this has evidently not been the case as we are now about to go out of stock.
Amazon are not providing any support on this. What can I do? Why has this happened?
ASIN: B0C6PDXH7R
Case ID: 10050492562
5 replies
Simon_Amazon
Hello @Seller_QaMbkcOertzqp,
Here Simon from Amazon, happy to try to help.
I wanted to follow up and see if you're still at risk of running out of stock, as I know some time has passed.
I checked the case ID you shared, and the team mentioned that the units will be released automatically if necessary.
Best,
Simon
Seller_3CbKyZDwVWePi
what happened in the end may i ask? did your stock get released in the end?
Inventory in FC Processing for over 90 days - OUT OF STOCK
We have 162 units that have been in FC processing for over 90 days now. We have opened multiple support tickets and are receiving the same blanket response that they are "checking with internal team" and then all goes quiet.
We did receive a response a while back saying the stock would be automatically released to maintain 3 weeks supply but this has evidently not been the case as we are now about to go out of stock.
Amazon are not providing any support on this. What can I do? Why has this happened?
ASIN: B0C6PDXH7R
Case ID: 10050492562
Inventory in FC Processing for over 90 days - OUT OF STOCK
We have 162 units that have been in FC processing for over 90 days now. We have opened multiple support tickets and are receiving the same blanket response that they are "checking with internal team" and then all goes quiet.
We did receive a response a while back saying the stock would be automatically released to maintain 3 weeks supply but this has evidently not been the case as we are now about to go out of stock.
Amazon are not providing any support on this. What can I do? Why has this happened?
ASIN: B0C6PDXH7R
Case ID: 10050492562
5 replies
5 replies
Simon_Amazon
Hello @Seller_QaMbkcOertzqp,
Here Simon from Amazon, happy to try to help.
I wanted to follow up and see if you're still at risk of running out of stock, as I know some time has passed.
I checked the case ID you shared, and the team mentioned that the units will be released automatically if necessary.
Best,
Simon
Seller_3CbKyZDwVWePi
what happened in the end may i ask? did your stock get released in the end?
Simon_Amazon
Hello @Seller_QaMbkcOertzqp,
Here Simon from Amazon, happy to try to help.
I wanted to follow up and see if you're still at risk of running out of stock, as I know some time has passed.
I checked the case ID you shared, and the team mentioned that the units will be released automatically if necessary.
Best,
Simon
Simon_Amazon
Hello @Seller_QaMbkcOertzqp,
Here Simon from Amazon, happy to try to help.
I wanted to follow up and see if you're still at risk of running out of stock, as I know some time has passed.
I checked the case ID you shared, and the team mentioned that the units will be released automatically if necessary.
Best,
Simon
Seller_3CbKyZDwVWePi
what happened in the end may i ask? did your stock get released in the end?
Seller_3CbKyZDwVWePi
what happened in the end may i ask? did your stock get released in the end?
