Seller_Kf5uFNYSIGjJD
VTR Issue
Anyone else's VTR suddenly gone down by quite a few percent for no apparent reason. Nothing as changed on the way we input our information or tracking numbers. Yet it seems to be dropping quickly over the last couple of days.
Tags:Account Health
00
2 replies
Seller_ZQyopdiwkUHOZ
Yes, seems to be happening to quite a lot of people at the moment. There are a few other threads about it. One started two days ago has quite a lot of posts of sellers having that experience and the mods were collecting case ID numbers to investigate it.
00
Julia_Amzn
Hello @Seller_Kf5uFNYSIGjJD,
Thank you for reaching out. We are aware of this.
We would appreciate it if you could provide the following details:
- Carrier name and shipping method
- Case ID ( please report an issue to Seller Support)
in the comment to VTR ISSUES 28th of may!! thread.
Thank you,
Julia.
00
Follow this discussion to be notified of new activity
