Closing a seller account
I have been trying to close a seller account but £30 per month keeps being taken even though I have sold only one item months ago. Any ideas anyone?
0 replies
Seller_DROodOAYHftnc
You need to go into your account settings and downgrade from the pro account which you must have signed up for when you started.
You could try asking for a refund for the past months if you have sold nothing. Open a case with seller support.
Seller_GqUH1Vj2yqejV
Cancel the direct debt or standing order with your bank.
Seller_WAakuoXYnCguy
Hello,
As the people already told you you need to Downgrade. In this case you will KEEP your account but amazon will stop this 30 GPB charge per month.
If you decide to CLOSE your account you will delete the entire history and Im not sure that you can reinstate in later if you decide to come back.
If you DID NOT used any services in last month Amazon seller support can refund you 30 GBP, contact them.
Good luck !