Amazon put our product as UNSELLABLE for no reason and destroy all our stock and they dont want to Reimburse us for that!!
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Seller_jIj71Lji7Zjw9

Amazon put our product as UNSELLABLE for no reason and destroy all our stock and they dont want to Reimburse us for that!!

Amazon put 2 of our product as UNSELLABLE for no reason and destroy all our stock and they dont want to Reimburse us for that!!

Hi, 2 weeks ago we noticed Amazon put 2 of our 3 products as UNSELLABLE ands destroyed all our stock without any reason. We didn't had any expired product or bad product. Seller Central is just a waste of time. They keep responding the same thing and we have lost thusands of dollars in goods and they dont even want to reimburse for the damage. Amazon UK its terrible, just terrible. Its not firts time they do this with our product. First time we managed to get reimburse but not for the complete lost. Then we sent new products and now they do exactly the same!!!! Whats going on? we need some help here and someone that takes this seriously as we wont accpet losing all our stock because some machine error or whatever its going on and not even being compensated because of that. This is a hughe mistake and we wont allow this anymore, we cant keep losing money because Amazon mistake or errors. We need our stock back or the reimbursment of 349 units that cost plenty of money in sales. So please someone that is in the correct department get in touch! Thanks CASE NUMBERS 10768816972 AND 10768689102

@Sakura_Amazon_ @Winston_Amazon @Jessica_Amazon_

@Simon_Amazon

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Ezra_Amazon

Hello @Seller_jIj71Lji7Zjw9,

I just checked with partner team about your situation. They're actively working on your case ID 10768689102, so that's the best way to get this resolved.

About your removal orders, they've confirmed everything was done correctly. Your settings were on "Destroy" for unfulfillable items, and this was changed to "Return" after. That's why the removal was processed the way it was.

Best, Ezra.

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