No Partnered Carrier option for SPD to Amazon

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Seller_i5Y9kEsVqcVzV

No Partnered Carrier option for SPD to Amazon

When sending a shipment to Amazon my Partnered Carrier option is now just greyed out. Also, Non partnered doesn't even allow a drop down. I called support last night and they opened a case that hasn't been worked.

Anyone else having this problem? It just started 4/1.

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Seller_hanQaXqZtYhi8

Same thing is happening to me today 4-9. Partnered Carrier is Greyed out, non-partnered has no drop down. Not sure what to do here. I tried adding my phone number to my ship from address but no change. Did you figure anything out?

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Bryce_Amazon

Good morning,

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Seller_i5Y9kEsVqcVzV
I called support last night and they opened a case that hasn't been worked.
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I just came across your thread and wanted to check in. Are you still seeing this issue? What was the outcome of the Seller Support case? Please let me know the case number and I will be happy to review this further.

- Bryce

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