My account was deactivated due to inactivity for a few months.

The reason for the deactivation is that I supposedly have another inactive account, and I must resolve the issue and activate that account first.

The problem is, I have only created one account.

hello,

Please I need help my account is deactivated. I have tried so Many times to explain the situation but no answer, I continue receiving the same email,

I only change my name, now Amazon thought I have two account . Please i need help. Thank you

Hi Amazon @Amazon ,I hope you are doing well. I am facing an issue with our account, which has been deactivated, and we are unsure of the reason. Could you please provide the exact details behind the deactivation and clarify why it happened? I would like to know the cause of the deactivation, under what conditions it occurred, and what steps we need to take to reactivate it. there are no details in performance notifications and there is now support from Amazon.

Please let us know what requirements are necessary from our side to resolve this and reactivate the account.

Thank you for your assistance.