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Seller_bxg2W6PxU5dKo
Cannot log a case
My account has been deactivated and I am trying to address this however I am unable to log a case - there is no option for new case under help. Why is this so and how can it be fixed so that I may communicate with seller support to reactivate my account.
Tags:Deactivated
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1 reply
Spencer_Amazon
Hello @Seller_bxg2W6PxU5dKo,
I am Spencer with Amazon.
Have you been able to reach out to the account team by requesting a call?
You can do this by clicking the CALL ME NOW button in your account health pages.
Let me know if I can do anything to help.
Regards, Spencer
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