Seller Poll (One from a seller & not one of Amazon's useless polls)
Hi All
Whilst we are still waiting for buyers to realise it's nearly Xmas I thought I would run a poll & the results will be instant for all to see. If like me you're tired of all the INR claims (mainly false I my view) it does not happen on ebay anything like as much & I am using the same carrier.
My question is a simple YES / NO
In all the time that you have been selling on Amazon has a buyer who had been previously refunded for INR ever reached out a later date to advise that the item did in fact show up & offer to repay you?
Will be interesting to see the results
Thanks for taking part.
15 replies
Seller_ZJhFeE3tNKzfh
yes but not for a few years now, but we did actually get the occasional customer who was honest.
Seller_mS10UjVYuuGor
No
Hmmm this game isn't as easy as it seems, You can't just reply with Yes or No as posts have to be at least 20 charactures.
Seller_ZVAz3d5lZuGid
Hasn't happened to me personally for a long time, but there is anecdotal evidence that even if a customer wants to pay for the item they have received, but after receiving a refund, that if they contact CS to request their card is retro-charged, that CS never actually do it and tell them to accept it as a 'goodwill gesture' - obviously at the expense of the seller.
Seller_ZQyopdiwkUHOZ
Yes
Few enough times to count on one hand across the last 5 years.
Seller_l9DWGFvAaJQ2I
Yes, but very few. I think one or possibly 2 over many many years.
Since going over to tracked 48 instead of CRL I don't think we have had one false claim.
The only claims we have had for non delivery were ones which got mangled in a Royal Mail sorting machine. RM were kind enough to send us back the (now useless) pancaked items about 2 months later, which was nice of them.
Seller_fJSqU58yCey9E
Like most people have stated , its very rare for this to happen . in the last three years it as happened once
Seller_EkGoiphKgUnUI
no - I sell by FBA and since Ive never had any notification about a delivery not having reached the customer (which must have happened at some point) then I assume Amazon bends me over, refunds the customer out of my money, then reimburses me less and calls it a returns processing fee - despite the package being fully insured with the shipping agent.
Items not turning up still makes money for Amazon, one way or another, all roads lead to rome...
Seller Poll (One from a seller & not one of Amazon's useless polls)
Hi All
Whilst we are still waiting for buyers to realise it's nearly Xmas I thought I would run a poll & the results will be instant for all to see. If like me you're tired of all the INR claims (mainly false I my view) it does not happen on ebay anything like as much & I am using the same carrier.
My question is a simple YES / NO
In all the time that you have been selling on Amazon has a buyer who had been previously refunded for INR ever reached out a later date to advise that the item did in fact show up & offer to repay you?
Will be interesting to see the results
Thanks for taking part.
Seller Poll (One from a seller & not one of Amazon's useless polls)
Hi All
Whilst we are still waiting for buyers to realise it's nearly Xmas I thought I would run a poll & the results will be instant for all to see. If like me you're tired of all the INR claims (mainly false I my view) it does not happen on ebay anything like as much & I am using the same carrier.
My question is a simple YES / NO
In all the time that you have been selling on Amazon has a buyer who had been previously refunded for INR ever reached out a later date to advise that the item did in fact show up & offer to repay you?
Will be interesting to see the results
Thanks for taking part.
15 replies
15 replies
Seller_ZJhFeE3tNKzfh
yes but not for a few years now, but we did actually get the occasional customer who was honest.
Seller_mS10UjVYuuGor
No
Hmmm this game isn't as easy as it seems, You can't just reply with Yes or No as posts have to be at least 20 charactures.
Seller_ZVAz3d5lZuGid
Hasn't happened to me personally for a long time, but there is anecdotal evidence that even if a customer wants to pay for the item they have received, but after receiving a refund, that if they contact CS to request their card is retro-charged, that CS never actually do it and tell them to accept it as a 'goodwill gesture' - obviously at the expense of the seller.
Seller_ZQyopdiwkUHOZ
Yes
Few enough times to count on one hand across the last 5 years.
Seller_l9DWGFvAaJQ2I
Yes, but very few. I think one or possibly 2 over many many years.
Since going over to tracked 48 instead of CRL I don't think we have had one false claim.
The only claims we have had for non delivery were ones which got mangled in a Royal Mail sorting machine. RM were kind enough to send us back the (now useless) pancaked items about 2 months later, which was nice of them.
Seller_fJSqU58yCey9E
Like most people have stated , its very rare for this to happen . in the last three years it as happened once
Seller_EkGoiphKgUnUI
no - I sell by FBA and since Ive never had any notification about a delivery not having reached the customer (which must have happened at some point) then I assume Amazon bends me over, refunds the customer out of my money, then reimburses me less and calls it a returns processing fee - despite the package being fully insured with the shipping agent.
Items not turning up still makes money for Amazon, one way or another, all roads lead to rome...
Seller_ZJhFeE3tNKzfh
yes but not for a few years now, but we did actually get the occasional customer who was honest.
Seller_ZJhFeE3tNKzfh
yes but not for a few years now, but we did actually get the occasional customer who was honest.
Seller_mS10UjVYuuGor
No
Hmmm this game isn't as easy as it seems, You can't just reply with Yes or No as posts have to be at least 20 charactures.
Seller_mS10UjVYuuGor
No
Hmmm this game isn't as easy as it seems, You can't just reply with Yes or No as posts have to be at least 20 charactures.
Seller_ZVAz3d5lZuGid
Hasn't happened to me personally for a long time, but there is anecdotal evidence that even if a customer wants to pay for the item they have received, but after receiving a refund, that if they contact CS to request their card is retro-charged, that CS never actually do it and tell them to accept it as a 'goodwill gesture' - obviously at the expense of the seller.
Seller_ZVAz3d5lZuGid
Hasn't happened to me personally for a long time, but there is anecdotal evidence that even if a customer wants to pay for the item they have received, but after receiving a refund, that if they contact CS to request their card is retro-charged, that CS never actually do it and tell them to accept it as a 'goodwill gesture' - obviously at the expense of the seller.
Seller_ZQyopdiwkUHOZ
Yes
Few enough times to count on one hand across the last 5 years.
Seller_ZQyopdiwkUHOZ
Yes
Few enough times to count on one hand across the last 5 years.
Seller_l9DWGFvAaJQ2I
Yes, but very few. I think one or possibly 2 over many many years.
Since going over to tracked 48 instead of CRL I don't think we have had one false claim.
The only claims we have had for non delivery were ones which got mangled in a Royal Mail sorting machine. RM were kind enough to send us back the (now useless) pancaked items about 2 months later, which was nice of them.
Seller_l9DWGFvAaJQ2I
Yes, but very few. I think one or possibly 2 over many many years.
Since going over to tracked 48 instead of CRL I don't think we have had one false claim.
The only claims we have had for non delivery were ones which got mangled in a Royal Mail sorting machine. RM were kind enough to send us back the (now useless) pancaked items about 2 months later, which was nice of them.
Seller_fJSqU58yCey9E
Like most people have stated , its very rare for this to happen . in the last three years it as happened once
Seller_fJSqU58yCey9E
Like most people have stated , its very rare for this to happen . in the last three years it as happened once
Seller_EkGoiphKgUnUI
no - I sell by FBA and since Ive never had any notification about a delivery not having reached the customer (which must have happened at some point) then I assume Amazon bends me over, refunds the customer out of my money, then reimburses me less and calls it a returns processing fee - despite the package being fully insured with the shipping agent.
Items not turning up still makes money for Amazon, one way or another, all roads lead to rome...
Seller_EkGoiphKgUnUI
no - I sell by FBA and since Ive never had any notification about a delivery not having reached the customer (which must have happened at some point) then I assume Amazon bends me over, refunds the customer out of my money, then reimburses me less and calls it a returns processing fee - despite the package being fully insured with the shipping agent.
Items not turning up still makes money for Amazon, one way or another, all roads lead to rome...
