Seller Poll (One from a seller & not one of Amazon's useless polls)
Hi All
Whilst we are still waiting for buyers to realise it's nearly Xmas I thought I would run a poll & the results will be instant for all to see. If like me you're tired of all the INR claims (mainly false I my view) it does not happen on ebay anything like as much & I am using the same carrier.
My question is a simple YES / NO
In all the time that you have been selling on Amazon has a buyer who had been previously refunded for INR ever reached out a later date to advise that the item did in fact show up & offer to repay you?
Will be interesting to see the results
Thanks for taking part.
21 replies
Seller_ZJhFeE3tNKzfh
yes but not for a few years now, but we did actually get the occasional customer who was honest.
Seller_mS10UjVYuuGor
No
Hmmm this game isn't as easy as it seems, You can't just reply with Yes or No as posts have to be at least 20 charactures.
Seller_ZVAz3d5lZuGid
Hasn't happened to me personally for a long time, but there is anecdotal evidence that even if a customer wants to pay for the item they have received, but after receiving a refund, that if they contact CS to request their card is retro-charged, that CS never actually do it and tell them to accept it as a 'goodwill gesture' - obviously at the expense of the seller.
Seller_ZQyopdiwkUHOZ
Yes
Few enough times to count on one hand across the last 5 years.
Seller_l9DWGFvAaJQ2I
Yes, but very few. I think one or possibly 2 over many many years.
Since going over to tracked 48 instead of CRL I don't think we have had one false claim.
The only claims we have had for non delivery were ones which got mangled in a Royal Mail sorting machine. RM were kind enough to send us back the (now useless) pancaked items about 2 months later, which was nice of them.
Seller_fJSqU58yCey9E
Like most people have stated , its very rare for this to happen . in the last three years it as happened once
Seller_EkGoiphKgUnUI
no - I sell by FBA and since Ive never had any notification about a delivery not having reached the customer (which must have happened at some point) then I assume Amazon bends me over, refunds the customer out of my money, then reimburses me less and calls it a returns processing fee - despite the package being fully insured with the shipping agent.
Items not turning up still makes money for Amazon, one way or another, all roads lead to rome...
