Amazon misusing HFSS law
Amazon has rejected advertising for some of our bestselling products on HFSS grounds.
However, under HFSS law, our listings are exempt from advertising restrictions because we’re a small specialist manufacturer and retailer with fewer than 50 employees. Essentially, these regulations are aimed at large retailers like Tesco's and not local corner shops.
So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer.
They said - "Even though the order is fulfilled by Amazon, the Amazon offer page will show 'sold by Your SERIOUS PIG' tag, which presents you as the retailer."
This admission from Amazon proves that the HFSS laws are being misapplied in our case, but despite this I am unable to talk to anyone willing to have a conversation about it. I just keep getting the same unhelpful copy paste answers.
This week I am sending multiple pallets of stock that were destined for FBA fulfilment centres to TikTok fulfilment centres instead. The rates are better there and they apply HFSS law properly. So i suggest any sellers in our position do the same until Amazon starts offering better support in these cases.
Amazon misusing HFSS law
Amazon has rejected advertising for some of our bestselling products on HFSS grounds.
However, under HFSS law, our listings are exempt from advertising restrictions because we’re a small specialist manufacturer and retailer with fewer than 50 employees. Essentially, these regulations are aimed at large retailers like Tesco's and not local corner shops.
So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer.
They said - "Even though the order is fulfilled by Amazon, the Amazon offer page will show 'sold by Your SERIOUS PIG' tag, which presents you as the retailer."
This admission from Amazon proves that the HFSS laws are being misapplied in our case, but despite this I am unable to talk to anyone willing to have a conversation about it. I just keep getting the same unhelpful copy paste answers.
This week I am sending multiple pallets of stock that were destined for FBA fulfilment centres to TikTok fulfilment centres instead. The rates are better there and they apply HFSS law properly. So i suggest any sellers in our position do the same until Amazon starts offering better support in these cases.
92 replies
Seller_tz5M9iHaTDZFk
We are going through the same issue. Its a fking horror story. Being bounced around all over the place. @Julia_Amznis apparently helping me on another thread.
Not only that, I believe Amazon is ion breach of Competitions and Market's act 1998, (section 2). (in my case at least).
Seller_3Bellp4jUVZBD
They have totally misunderstood and mismanaged this since day 1. They even publically admitted it was a shambles and vowed to improve, but never have. We havent advertised an item for 2 years on here.
Seller_3Bellp4jUVZBD
"So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer."
If you are a private seller FBA or FBM, then technically, you should be able to list all of your items as "out of scope". Problem is though, all current listings are locked.
Julia_Amzn
Hello Sellers,
I am working on similar case with @Seller_tz5M9iHaTDZFk, as mentioned above.
I would appreciate it if you could share the case IDs you submitted to Seller Support.
Thank you,
Julia.
Seller_7aV9GGKijpErb
i would just keep sending to tik tok warehouses. Amazon seem to be strangling their fba sellers recently its madness
Seller_ucgMcCmDvG0jQ
Good luck with this one.
They have no idea what they are doing.
If you want to do a joint legal action, dm me.
Seller_le0VlrBRrdzCG
[Moderator Edit (Sarah_Amzn): spam removed]
Amazon misusing HFSS law
Amazon has rejected advertising for some of our bestselling products on HFSS grounds.
However, under HFSS law, our listings are exempt from advertising restrictions because we’re a small specialist manufacturer and retailer with fewer than 50 employees. Essentially, these regulations are aimed at large retailers like Tesco's and not local corner shops.
So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer.
They said - "Even though the order is fulfilled by Amazon, the Amazon offer page will show 'sold by Your SERIOUS PIG' tag, which presents you as the retailer."
This admission from Amazon proves that the HFSS laws are being misapplied in our case, but despite this I am unable to talk to anyone willing to have a conversation about it. I just keep getting the same unhelpful copy paste answers.
This week I am sending multiple pallets of stock that were destined for FBA fulfilment centres to TikTok fulfilment centres instead. The rates are better there and they apply HFSS law properly. So i suggest any sellers in our position do the same until Amazon starts offering better support in these cases.
Amazon misusing HFSS law
Amazon has rejected advertising for some of our bestselling products on HFSS grounds.
However, under HFSS law, our listings are exempt from advertising restrictions because we’re a small specialist manufacturer and retailer with fewer than 50 employees. Essentially, these regulations are aimed at large retailers like Tesco's and not local corner shops.
So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer.
They said - "Even though the order is fulfilled by Amazon, the Amazon offer page will show 'sold by Your SERIOUS PIG' tag, which presents you as the retailer."
This admission from Amazon proves that the HFSS laws are being misapplied in our case, but despite this I am unable to talk to anyone willing to have a conversation about it. I just keep getting the same unhelpful copy paste answers.
This week I am sending multiple pallets of stock that were destined for FBA fulfilment centres to TikTok fulfilment centres instead. The rates are better there and they apply HFSS law properly. So i suggest any sellers in our position do the same until Amazon starts offering better support in these cases.
Amazon misusing HFSS law
Amazon has rejected advertising for some of our bestselling products on HFSS grounds.
However, under HFSS law, our listings are exempt from advertising restrictions because we’re a small specialist manufacturer and retailer with fewer than 50 employees. Essentially, these regulations are aimed at large retailers like Tesco's and not local corner shops.
So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer.
They said - "Even though the order is fulfilled by Amazon, the Amazon offer page will show 'sold by Your SERIOUS PIG' tag, which presents you as the retailer."
This admission from Amazon proves that the HFSS laws are being misapplied in our case, but despite this I am unable to talk to anyone willing to have a conversation about it. I just keep getting the same unhelpful copy paste answers.
This week I am sending multiple pallets of stock that were destined for FBA fulfilment centres to TikTok fulfilment centres instead. The rates are better there and they apply HFSS law properly. So i suggest any sellers in our position do the same until Amazon starts offering better support in these cases.
92 replies
92 replies
Seller_tz5M9iHaTDZFk
We are going through the same issue. Its a fking horror story. Being bounced around all over the place. @Julia_Amznis apparently helping me on another thread.
Not only that, I believe Amazon is ion breach of Competitions and Market's act 1998, (section 2). (in my case at least).
Seller_3Bellp4jUVZBD
They have totally misunderstood and mismanaged this since day 1. They even publically admitted it was a shambles and vowed to improve, but never have. We havent advertised an item for 2 years on here.
Seller_3Bellp4jUVZBD
"So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer."
If you are a private seller FBA or FBM, then technically, you should be able to list all of your items as "out of scope". Problem is though, all current listings are locked.
Julia_Amzn
Hello Sellers,
I am working on similar case with @Seller_tz5M9iHaTDZFk, as mentioned above.
I would appreciate it if you could share the case IDs you submitted to Seller Support.
Thank you,
Julia.
Seller_7aV9GGKijpErb
i would just keep sending to tik tok warehouses. Amazon seem to be strangling their fba sellers recently its madness
Seller_ucgMcCmDvG0jQ
Good luck with this one.
They have no idea what they are doing.
If you want to do a joint legal action, dm me.
Seller_le0VlrBRrdzCG
[Moderator Edit (Sarah_Amzn): spam removed]
Seller_tz5M9iHaTDZFk
We are going through the same issue. Its a fking horror story. Being bounced around all over the place. @Julia_Amznis apparently helping me on another thread.
Not only that, I believe Amazon is ion breach of Competitions and Market's act 1998, (section 2). (in my case at least).
Seller_tz5M9iHaTDZFk
We are going through the same issue. Its a fking horror story. Being bounced around all over the place. @Julia_Amznis apparently helping me on another thread.
Not only that, I believe Amazon is ion breach of Competitions and Market's act 1998, (section 2). (in my case at least).
Seller_3Bellp4jUVZBD
They have totally misunderstood and mismanaged this since day 1. They even publically admitted it was a shambles and vowed to improve, but never have. We havent advertised an item for 2 years on here.
Seller_3Bellp4jUVZBD
They have totally misunderstood and mismanaged this since day 1. They even publically admitted it was a shambles and vowed to improve, but never have. We havent advertised an item for 2 years on here.
Seller_3Bellp4jUVZBD
"So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer."
If you are a private seller FBA or FBM, then technically, you should be able to list all of your items as "out of scope". Problem is though, all current listings are locked.
Seller_3Bellp4jUVZBD
"So it would be understandable for HFSS laws to be applied to our products if Amazon is the retailer, however we have it in writing from Amazon that they view us as the retailer."
If you are a private seller FBA or FBM, then technically, you should be able to list all of your items as "out of scope". Problem is though, all current listings are locked.
Julia_Amzn
Hello Sellers,
I am working on similar case with @Seller_tz5M9iHaTDZFk, as mentioned above.
I would appreciate it if you could share the case IDs you submitted to Seller Support.
Thank you,
Julia.
Julia_Amzn
Hello Sellers,
I am working on similar case with @Seller_tz5M9iHaTDZFk, as mentioned above.
I would appreciate it if you could share the case IDs you submitted to Seller Support.
Thank you,
Julia.
Seller_7aV9GGKijpErb
i would just keep sending to tik tok warehouses. Amazon seem to be strangling their fba sellers recently its madness
Seller_7aV9GGKijpErb
i would just keep sending to tik tok warehouses. Amazon seem to be strangling their fba sellers recently its madness
Seller_ucgMcCmDvG0jQ
Good luck with this one.
They have no idea what they are doing.
If you want to do a joint legal action, dm me.
Seller_ucgMcCmDvG0jQ
Good luck with this one.
They have no idea what they are doing.
If you want to do a joint legal action, dm me.
Seller_le0VlrBRrdzCG
[Moderator Edit (Sarah_Amzn): spam removed]
Seller_le0VlrBRrdzCG
[Moderator Edit (Sarah_Amzn): spam removed]
