We entered the tax agency's vat number by mistake in Italy. (We thought it was our tax number) Amazon verified the tax and 2 years later our account is deactivated. We realize that the vat number is wrong and updated it immediately. Amazon verified our new vat number again but still not recovery our account. Is there are anyone face the same issue?

Dear

@Seller_Huz6FT08OxHAR

searching on the forum we see that you have helped in a similar case please we could have your attention and your help

suddenly we were informed that the vat number we have has been rejected speaking to customer service he informed us

that there is something different in the name of the company with a name that appears on the vies.

The legal business name as per VIES: TSAVDARIS E COMMERCE ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ

The legal business name as per seller central: TSAVDARIS E-COMMERCE P.C.C

we want to explain to you that the difference you see is because in the name you write in Greek characters the words ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ which means in English private capital company which its abbreviation is P.C.C

Amazon does not accept Greek characters in the company name.

We have an urgent issue, our VAT reg no. has been rejected. We were told to contact the local tax authority, which we did (HMRC) they told us this number was perfectly valid. Our business registration number is also invalid (How can this be possible?!) We are now expected to make 50+ invoices manually for fba orders as amazon automated invoice no longer works due to the numbers being invalid. Not only that, our sales are massively impacted in a bad way too. the VAT number has been valid for 12+ years and now in the blink of an eye it has been rejected. Obviously a mistake, but cannot get past amazons poor automated responses and phone calls that say "we will get back to you" which is a complete lie and never happens.