Inventory Deducted Without Prior Reimbursement – “Ownership Correction” Issue (800 Units Lost)

Hi everyone,

I’m hoping someone from the community or Amazon team can help clarify a serious issue I’ve run into.

On May 29, 2025, Amazon removed approximately 800 units of ASIN B0CH7W6G6P from my FBA inventory. The removal reason was listed as “Inventory Ownership Correction” with a SELLABLE disposition — these were not damaged or lost.

The problem is:

1. I was charged for the inventory removal (as if it were a reimbursement reversal)
2. However, there was never any reimbursement issued for these units to begin with
3. I reviewed the Reimbursements Report, Inventory Adjustments, and Transaction View, and there’s no record of reimbursement or reversal tied to these reference IDs

Amazon support has repeatedly denied the case under the “Lost and Damaged Inventory Reimbursement” policy, which doesn’t apply here

This seems like a serious accounting error where inventory was removed as if Amazon previously paid for it — but in fact, no payment was ever made.

I’ve submitted cases (ID: 17926087401, 17926340221, 17960072721) and attached detailed documentation, but I keep getting template replies.

Can anyone from Amazon please escalate this? Or has anyone experienced something similar with "ownership correction" deductions?

Thank you in advance for any insights.

— Forrest