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Read onlyI've posted previously about some pallet shipments, LTL, we entered and selected UPS as partnered carrier, but they were never collected.
As far as I could tell from all seller university vids, it wasn't mentioned anywhere that we needed a UPS account. But I'm being told on my previous post that we do?
I still have my two pallet shipments sat on seller central in shipments, but never collected. I have just created a new shipment this time for small parcel with UPS. This time in the last step of creating the shipment it tells me I need to either drop my parcels at UPS drop off point or arrange for them to be collected. But presumably I need an account with UPS in order to arrange collection?
Can anyone signpost me to any information on all this within seller central, as I can't find anywhere that clearly states whether we need a UPS account, or whether they contact us, or if we have to contact them and book pickups?
you do not need a UPS (billing account) to use the UPS to FBA service,
but it is worth creating a logon for the UPS website as it makes it much quicker to book a collection (which once you enter the amazon provided tracking number should be set to a non-billable collection as all fees paid via Amazon)
All the info you need was on the link the Amazon mod provided previously - yes you need to arrange a pick up directly with UPS
All you do is to sign up to a free account with UPS, then arrange a pick up and they will give you a time slot to pick up, its easy, simple and free collection
please Arrange collection request direct from UPS website