disbursements Christmas 2024

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Seller_QHJyNkagGiCWP

disbursements Christmas 2024

Has anyone else had a problem disbursing over christmas, I am still on daily and I have disbursed and the button is now greyed out, if I click again it says I cannot disburse again, but the amount is still sitting there 24 hrs later.

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73 replies
Tags:Seller Support
70
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73 replies
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Seller_MuWheVTzGdZhv

yes, it wants you to verify your bank details but when you click it it says access denied, as always when you sp

img

eak to support they say it's a you issue!!

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Seller_0nPfmlYateqWp

Yes, same with me. Before disbursement amount still showing. Click to 'disbursements' and 'no disbursement made'.

Worrying & frustrating.

10
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Seller_dtDzb0clEI627

I am having this problem too. Manually tried to disburse this morning but didn't get the usual (We sent your payment) email. If I go into my account details it says my bank account (which we have used for over 10yrs) isn't verified. Very frustrating to come at a time when we have been at our busiest.

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Seller_hn7XSYWaxjJOq

I have had this last couple days

I attempted disbursement last night It confirmed it was successful but when I checked I had not been sent the usual disbursement confirmation email PLUS the disbursement showed ,...no disbursement was made.

I assumed I had made an error so over 24 hours later, ie so eligible for a disbursement. I actioned a £810 disbursement and I enclose screenshots which confirmed I had "successful initiated transfer" ie the same message I have always received in the past.

BUT again it then showed the full amount (including the £810) was in my balance and on checking it stated that "no disbursement made"

Confusing as initially it confirmed that the disbursement had been successful and then a minute later completely cancelled out the disbursements

I have only had issue with disbursement before when the changeover to the "7 day balance" came into play a couple months ag

The £810 I have tried to disburse was funds from over 7 days ago so completely eligible to be disbursed

Now the one y is still showing able to be disbursed but then a message saying I can’t disburse more than once in a twenty four hour period - it is showing disbursement for tonight and last night with message saying ‘ no funds were disbursed”

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Seller_CK4uVgepFK2eb

Having the same issue here.

Couldn't disburse and bank account was showing as unverified after many years without problems. Met with the same 'Invalid Access' response when attempting to verify.

Have a case open with Seller Support (10659184222) and sadly so far only got a robotic response which doesn't help.

Seems this is a big widespread problem which really needs fixing as soon as possible.

@JiAlex_Amazon@Julia_Amazon@Sarah_Amzn@Maja_Amazon@Spencer_Amazon@Sakura_Amazon_ @Simon_Amazon

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Seller_5BmbL9wJF7d3W

I just tried disbursement but it has failed too. Also the fortnightly payment didn't happen either. I hope they resolve this soon, I need the money.

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Seller_dtDzb0clEI627

Regarding the broken link to 'Verify' your existing bank / deposit method [Invalid Access] I managed to find a way to sidestep that and submit a document (bank statement) which Amazon was asking for..

From home page - Account Info > Payment Information > Bank Account Information > (then find the link on that page above Deposit Methods) Manage Deposit Methods. Click that (Manage Deposit Methods) and follow the instructions. I was asked to upload a bank statement (not a screenshot) and now my status is showing as pending verification. Fingers crossed.

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Seller_0eJrmQfGzTOHf

I have this very problem. And the disbursement amount is showing as £0 and the 'pay me' button is greyed out. This is really not helpful right now

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Seller_0nPfmlYateqWp

I went ahead as advised on this thread and entered my existing bank information as if it was new and got a 'successfully added' response - I thought 'great I don't need to do anything else' but nothing happened, so I went back to account/payment information and there it was telling me to upload a bank statement.

I did that and now 'available funds' is showing zero, so I assume that I'm in the 3 day wait as mentioned in this thread.

So, hopefully sorted in the next few days but, yes, appalled & disgusted at all this palaver. If this is now 'a thing' (verifiying payment methods every few years), then *please* tell us about it *and* make it very obvious on the front page of our account.

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