FBA shipment stuck at BHX4 for over 2 weeks

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_FzYxqnSoia90P

FBA shipment stuck at BHX4 for over 2 weeks

Sent a small parcel shipment in was delivered inside 5 days but has been stuck as checked in for 15 days now, the only answer i get from SS is that It can take longer in busy times, but I have sent two parcels in after this thar have both gone into receiving as normal.

Any advice welcome

Thanks

24 views
4 replies
00
Reply
4 replies
user profile
Ezra_Amazon

Hey there @Seller_FzYxqnSoia90P,

Have you checked your Shipment Summary's Contents tab to see the investigation eligibility date? That's when you can open an investigation if things aren't sorted by then.

Cheers, Ezra

00
Follow this discussion to be notified of new activity