Hello everyone,

I’m facing an issue with my Amazon account and would really appreciate any advice or shared experiences from the community. My Amazon account has been deactivated, and my company is now no longer operational. I don’t intend to restore the account for business purposes; I only want to retrieve the remaining balance in the account.

Amazon requires proof that the business is active, but since my company has been dissolved, I can’t meet these requirements. I’ve tried explaining this in multiple emails, stating that I only need to withdraw the balance, and have provided personal identification documents, but so far, it seems my case hasn’t been fully considered.

I’ve also requested escalation to management for further support, but I haven’t received a positive response yet. This issue has been ongoing for quite a while, and I’m really unsure of what else I can do.

So, I’d like to ask:

Has anyone here successfully retrieved funds from a deactivated account in a similar situation?

Are there other ways to reach Amazon support for cases like this?

If anyone has used legal assistance, did it help?

I’d really appreciate any insights from the community to help me find a new direction.

Thank you all so much!

Best regards,