Urgent account health issue

Dear Amazon Support Team,

I hope this message finds you well. I am writing to express my deep frustration regarding the ongoing issue with my deactivated seller account. It has been over two months since I initially reached out for assistance, and despite submitting numerous appeal requests, my account remains deactivated. I am in urgent need of reactivating my account and retrieving the funds that are currently being withheld.

As a new Amazon seller, I was unaware of the strict requirement that all information must be directly linked to my name. Unfortunately, I mistakenly used a bank account that I am the trustee of, but is registered under my underage son’s name. I now understand the importance of adhering to Amazon’s policies, and I sincerely apologize for this oversight.

In light of this situation, I kindly request your assistance in finding a solution that allows me to prove my own identity without involving my underage son. Is there a possibility to remove his name from the account or provide alternative means of verification? I am willing to cooperate fully and provide any necessary documentation to rectify the situation promptly.

Regrettably, I must express my dissatisfaction with the responses I have received from Amazon’s customer service so far. Each time I raise my concerns, I receive a frustratingly repetitive and unhelpful answer that fails to address the core issue. This has only added to my frustration and deepened my concerns about the handling of my case.

The funds being withheld are crucial for me to meet my financial obligations, including essential bills and expenses. I implore you to recognize the urgency of my situation and resolve this matter as soon as possible. I am counting on Amazon’s support to ensure a fair and timely resolution.

If necessary, I am prepared to escalate this matter to trading standards or seek legal recourse. However, I sincerely hope that such actions can be avoided, and we can find a mutually beneficial solution that reinstates my account and allows me to access my funds without further delay.

I eagerly await your prompt response and trust that you will give this matter the attention it deserves. I appreciate your understanding and assistance in resolving this pressing issue.

Thank you for your attention.

Sincerely,
Abid