I am listing a product in generic with no product id so when I try submitting my listing a message comes up ‘gtin exemption required, apply now’. I click on that and it takes me to another page which is blank, hence I cannot apply. When I check selling applications, it shows gtin exemption and says its approved. Makes no sense to me, as that message to apply for gtin exemption is there no matter what. I am so stuck.
Hello @Seller_o90YixcwrtFV7,
I am Spencer with Amazon.
Have you been able to solve your issue with the listing since you last posted?
If not, can you send me more information so I can look into it?
Regards, Spencer
Hi, did you manage to solve this? I have the same problem and seems like no one can help with it from customer service. Thanks in advance