Safe-T-Claim 47628-59900-4415625
The BOT does NOT comprehend that the buyer ordered a set of 4 and returned only 3.
Feb 11, 2025, 01:09 PM
As you can see in the description a set of 4 pieces were ordered and shipped.
Only 3 were returned. We deserve the value of the missing of product
Attachments: - we sent images of the shipping label and contents of the package
Feb 11, 2025, 01:09 PM
Dear XXXX LLC,
This is to confirm that SAFE-T claim ID: 47628-59900-4415625 has been filed for Order ID: 114-0782348-7709824 . Below are the claim details shared by you:
Reason for SAFE-T claim – Other
Details of the issue – As you can see in the description a set of 4 pieces were ordered and shipped.
=====>>Only 3 were returned. We deserve the value of the missing of product
Please expect a response from us within the next 7 working days. In case you have any queries with regard to this SAFE-T claim, please reply to this email with your questions.
Thank you for selling on Amazon and we wish you the very best!
Warm regards,
Amazon Seller Services
Feb 11, 2025, 01:09 PM
Dear AXXX ,
We have denied your reimbursement request for order 114-0782348-7709824.
Why is this happening?
The reimbursement claim does not cover outbound shipping costs. <<<<<<--------- WTHeck - Not related to the issue
Can I get a MOD to help out here - Clearly the BOT's are not comprehending the issue
Appreciate any help any of you might be able to offer :-)
@Seller_GEZPMc4CeQfh6
@Seller_t9kvdr2yixQej
@Seller_l3eCP9f1PtJXC
@Seller_PIHyltK09pbl3
