Amazon Business Insurance
Hi, marsh is terminated their contract with Amazon in Turkiye and there are no insurance company else can do the same policy.
Does anyone know how to proceed in this situation?
I received an e-mail that says I need to upload new policy until March 31. If I can't make the policy, will my account closed?
24 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_A9MZdJ6euIcdG,
I understand how challenging it must be with Marsh terminating their contracts in Turkey and no readily available alternatives. The good news is that Amazon does have provisions for situations like this.
In the "Insurance policy criteria" section at Commercial Liability Insurance Requirements, Amazon states they "will consider exceptions to these requirements on a case-by-case basis if you are unable to secure a policy that meets these requirements."
Given your situation, I'd suggest reaching out to Seller Support right away to:
- Explain the situation with Marsh's exit from Turkey
- Ask about possible exceptions or alternatives given the limited insurance options in your market
- Get their guidance before the March 31st deadline
Keep documentation of your attempts to find alternative coverage - this might help support your case when discussing options with Seller Support.
Hope this helps! Let us know how it goes.
Seller_A9MZdJ6euIcdG
Merhaba, onayı aldık, çözemediyseniz firmamızın ismi ezatrading. Bize ulaşırsanız sizi yönlendirebiliriz.
Seller_cNRgQAs4yiiGr
Merhaba ben de bir firma buldum yükledim bakalım, yarin arayayım sizi teşekkürler!
Seller_rI7BZIczK8iAC
Hello, could you please communicate here the name of the company and the country, if its not just for Turkish sellers? I didn't find a European company till now.
Seller_5FPy9OUxSkAxM
post.
Rice etsem merhaba Firma ismi söyleyebiliriz misin
Seller_BfHCxJYktTIDn
Merhabalar, aynı sorunu yaşıyorum ve vaktim çok daraldı rica etsem yardımcı olabilir misiniz?
Firma ismi vs. süreç ile alakalı yardımlarınızı rica ederim.
Seller_A9MZdJ6euIcdG
Merhaba firma ismimiz ezatrading, mail veya mesaj ile ulaşırsanız yardımcı olabilirim
Seller_BfHCxJYktTIDn
Merhabalar tekrar. Mail paylaşabilir misiniz rica etsem?
Seller_BfHCxJYktTIDn
Merhabalar, rica etsem ürün sorumluluık sigortası ile alakalı olarak bulduğunuz firma bilgilerini bizimle paylaşabilir misiniz? Aynı sorunu yaşıyoruz.
Seller_cNRgQAs4yiiGr
merhaba benim bulduğum turk firma da kabul olmadı.bana ozelden ulaşabilir misiniz? siz ne yaptiniz?
Seller_wPRVYM0OHKge2
Merhaba, Hangi firma ile sorunu hallettiğinizi bizimle paylaşabilir misiniz.
CR_Amazon
@Seller_A9MZdJ6euIcdG
Hi there, CR here. @Seller_i6S8knzW6zU6Zgave a great response above with great suggestions on next steps here. Please know that the seller forums are not a direct path to Seller Support, but rather a community comprised of other Amazon sellers like yourself.
The best next step here is to reach out directly to Seller Support outlining your issue as suggested above. Seller Support will be the best to provide you with next steps/guidance here.
CR_Amazon
Seller_wPRVYM0OHKge2
Hi,
We have the same problem and we are running out of time. Can you let us know which company you have solved the problem with. thanks.
