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Competitor asks to stop selling a brand (they are not an owner)
Hey forum,
We sell a brand that we buy from authorised distributor. They only sell to trade, we have proper invoices.
We received a message from another seller, who seem to be a distributor as well, but they sell B2C too. This distributor contacted us in the past asking if we would be interested to be buying this brand from them, on a condition that we do not sell it on Amazon. We refused. Now they say they are "official representative on a territory", and if we would "focus on other brands, and stop selling that particular one".
Now we called our distributor and asked them to confirm with brand manufacturer if there's any exclusivity etc. Brand manufacturer confirmed there isn't and they have several distributors, but none have any special conditions or limitations. We asked to get email from brand manufacturer stating specifically that we can sell their brand on Amazon. Our distributor promised to sort it on Monday.
Is this end of the story? Once we have email from brand manufacturer, we are very much inclined to ignore that seller. Can they cause damage in any other way?
2 replies
Seller_d8YGbIjNqwFxn
Unless they have the brand enrolled in brand registry or have been appointed by the brand as a brand representative then there is little they can do.
They could potentially allege they are counterfeit if they ordered an item off you. However you would have invoices to prove authenticity.
They could place orders and leave negative feedback but this is is against policy.
They could make your life difficult but you should be able to fight anything they do.
As long as the brand on the listing is right and you have authority to sell you should be okay.
Also if they are contacting you by Amazon messages report them. If it doesnt relate to an order placed it is against policy to contact another seller via messaging.
Also ask if the brand can talk to this seller to make it clear they are acting unacceptabley
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