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Account Deactivation Email from amazon.de Although I Do Not Sell There
Hello to all,
Since yesterday I'm having an issue with the amazon.de account although I never sold there. I'm selling in amazon.co.uk only but for some reason two of my listings where automatically added to the Germany Amazon, never got sales. For a weird reason, on the listing page, Germany is included and I can't click the button to turn it off it as a marketplace. One of listings got removed from amazon.de as apparently it was not allowed in Germany. Last night I submitted appeals for the four defects which impacted the account - on two products they asked for more information about the manufacturer and main holder. I deleted both listings because I do not sell on amazon.de and never tried to sell there. I've attached screenshots which show the mistake and the one I see in red is to assign a bank account in the EU Marketplaces.
Can someone tell me if what I'm receiving for the deactivation of the amazon.de account has something to do with my main account which is based in the UK, and could this affect the account I'm selling from?
Please someone tag the admins, so they can help, if you haven't experienced similar issue.
4 replies
Seller_AVO7TSF4iJKcP
Can you help me please @Julia_Amazon, @Julia_Amzn , @Winston_Amazon , @Sakura_Amazon_ , @Sarah_Amzn , @Simon_Amazon , @Spencer_Amazon
Simon_Amazon
Hello @Seller_AVO7TSF4iJKcP,
Here Simon from Amazon.
If you have no plans to sell in marketplaces outside of the UK, you may want to Enable holiday mode.
You can easily reverse this decision if you decide to expand to other marketplaces in the future.
Best,
Simon
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