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Seller_SFroNyke7RXVg

Checking our tracking numbers are valid

Hey,

Has anyone out there found an easy way of easily obtaining a list of orders and their associated tracking details for a specified day?

We use buy shipping (via an API call) for the predominance of our shipments but do use a few alternative couriers and the tracking information for these is sent across from our system to Amazon's, again via an API call. Occasionally have little slips where the tracking details come across from our own system to Amazon's inaccurately (for example someone will accidentally select DPD rather than DHL which then makes the tracking information invalid).

At the moment the only way we can double check by individually going in to each order and checking the tracking but doing hundreds of these at a time seems unnecessarily time consuming. If left until the end of the month this causes the order to count against our valid tracking rate.

This isn't a particularly common occurrence but we'd like our VTR to be 100%. Just being able to see the days orders along with the tracking information in a CSV would allow us to immediately identify and correct and little slips, improving the customer experience and our VTR at the same time. I wouldn't even need to check the validity of the tracking numbers as could immediately tell via the format if they were all valid.

I know the obvious answer is 'just be more careful when sending over the tracking information in the first place' but human error is a pain and despite our best efforts the occasional one sneaks through.

I'm 99.9% certain there's no way of doing this within Seller Central but am curious as to whether anyone has worked out a workaround (either using SP-API or a piece of third party software) they might be happy to share! Many thanks :-)

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6 replies
Tags:Fulfilment, Order defects, Seller fulfilled, Shipping, Shipping labels
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Seller_76AUwmqvSyRIM

Your VTR report will tell you which ones are not valid. You can then go in and update/correct them.

20
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Seller_76AUwmqvSyRIM

I can't confirm this as I'm usually 100% but when I have not, I don't recall the report being so delayed. It seems a little pointless having it if that's the case.

On the few occasions when there's been an error usually caused by the wrong carrier entered, I've always been able to correct it and get back up to 100%.

user profile
Seller_SFroNyke7RXVg
the VTR is delayed by a month
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user profile
Seller_SFroNyke7RXVg

Checking our tracking numbers are valid

Hey,

Has anyone out there found an easy way of easily obtaining a list of orders and their associated tracking details for a specified day?

We use buy shipping (via an API call) for the predominance of our shipments but do use a few alternative couriers and the tracking information for these is sent across from our system to Amazon's, again via an API call. Occasionally have little slips where the tracking details come across from our own system to Amazon's inaccurately (for example someone will accidentally select DPD rather than DHL which then makes the tracking information invalid).

At the moment the only way we can double check by individually going in to each order and checking the tracking but doing hundreds of these at a time seems unnecessarily time consuming. If left until the end of the month this causes the order to count against our valid tracking rate.

This isn't a particularly common occurrence but we'd like our VTR to be 100%. Just being able to see the days orders along with the tracking information in a CSV would allow us to immediately identify and correct and little slips, improving the customer experience and our VTR at the same time. I wouldn't even need to check the validity of the tracking numbers as could immediately tell via the format if they were all valid.

I know the obvious answer is 'just be more careful when sending over the tracking information in the first place' but human error is a pain and despite our best efforts the occasional one sneaks through.

I'm 99.9% certain there's no way of doing this within Seller Central but am curious as to whether anyone has worked out a workaround (either using SP-API or a piece of third party software) they might be happy to share! Many thanks :-)

36 views
6 replies
Tags:Fulfilment, Order defects, Seller fulfilled, Shipping, Shipping labels
00
Reply
user profile

Checking our tracking numbers are valid

by Seller_SFroNyke7RXVg

Hey,

Has anyone out there found an easy way of easily obtaining a list of orders and their associated tracking details for a specified day?

We use buy shipping (via an API call) for the predominance of our shipments but do use a few alternative couriers and the tracking information for these is sent across from our system to Amazon's, again via an API call. Occasionally have little slips where the tracking details come across from our own system to Amazon's inaccurately (for example someone will accidentally select DPD rather than DHL which then makes the tracking information invalid).

At the moment the only way we can double check by individually going in to each order and checking the tracking but doing hundreds of these at a time seems unnecessarily time consuming. If left until the end of the month this causes the order to count against our valid tracking rate.

This isn't a particularly common occurrence but we'd like our VTR to be 100%. Just being able to see the days orders along with the tracking information in a CSV would allow us to immediately identify and correct and little slips, improving the customer experience and our VTR at the same time. I wouldn't even need to check the validity of the tracking numbers as could immediately tell via the format if they were all valid.

I know the obvious answer is 'just be more careful when sending over the tracking information in the first place' but human error is a pain and despite our best efforts the occasional one sneaks through.

I'm 99.9% certain there's no way of doing this within Seller Central but am curious as to whether anyone has worked out a workaround (either using SP-API or a piece of third party software) they might be happy to share! Many thanks :-)

Tags:Fulfilment, Order defects, Seller fulfilled, Shipping, Shipping labels
00
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Seller_76AUwmqvSyRIM

Your VTR report will tell you which ones are not valid. You can then go in and update/correct them.

20
user profile
Seller_76AUwmqvSyRIM

I can't confirm this as I'm usually 100% but when I have not, I don't recall the report being so delayed. It seems a little pointless having it if that's the case.

On the few occasions when there's been an error usually caused by the wrong carrier entered, I've always been able to correct it and get back up to 100%.

user profile
Seller_SFroNyke7RXVg
the VTR is delayed by a month
View post
10
There are no more posts to display
user profile
Seller_76AUwmqvSyRIM

Your VTR report will tell you which ones are not valid. You can then go in and update/correct them.

20
user profile
Seller_76AUwmqvSyRIM

Your VTR report will tell you which ones are not valid. You can then go in and update/correct them.

20
Reply
user profile
Seller_76AUwmqvSyRIM

I can't confirm this as I'm usually 100% but when I have not, I don't recall the report being so delayed. It seems a little pointless having it if that's the case.

On the few occasions when there's been an error usually caused by the wrong carrier entered, I've always been able to correct it and get back up to 100%.

user profile
Seller_SFroNyke7RXVg
the VTR is delayed by a month
View post
10
user profile
Seller_76AUwmqvSyRIM

I can't confirm this as I'm usually 100% but when I have not, I don't recall the report being so delayed. It seems a little pointless having it if that's the case.

On the few occasions when there's been an error usually caused by the wrong carrier entered, I've always been able to correct it and get back up to 100%.

user profile
Seller_SFroNyke7RXVg
the VTR is delayed by a month
View post
10
Reply
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