Closing account
I need help
Closing my account and I don’t want to be charged I didn’t agree to this
0 replies
Seller_f5cnodyVjLD4S
Hi
You can downgrade to a basic individual account (no monthly fees)
by clicking here…
downgrade
At this stage you can still request a refund from seller support if you haven’t sold anything.
Explain that you set up a professional account in error. Make sure your card details are correct so they can refund you.
Contact Seller Support
Good luck
Seller_EJIX7rqDNQJi2
The monthly subscription fee is part of the standard Amazon Services Europe Business Solutions Agreement to which you agreed when you created your Professional selling plan account.
In order to prevent getting charged, you will firstly need to downgrade your Selling Plan into Individual:
and then open a case with the Seller Support, requesting to have any previously charged subscription fees refunded.
To close your Seller Account, go into “Contact Us” - “Your Account” - “Change selling plan or close account” and click on “Request account closure”.
Please note, that this will only work if the account balance is zero and 90 days past the last transaction passed.
If you would like to learn more, here is an Amazon help page:
