Hi all

About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.

Then my account get's deactivated because I was found to be 'associated with other accounts'.

I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.

There seems not be no way to actually contact a human at Amazon support.

Any suggestions as to what I can try?

Thanjs

Hi

I am so frustrated.

when i joined the amazon seller account i've been automatically enrolled for the US, EU etc. I only want to sell in the UK. My UK account is healthy but my other accounts has been deactivated. I did not bother because i am not using them as i ONLY sell in the UK.

But because of that my UK account has been deactivated as well for no reason, but because of my other accounts.

it will take me months to try and activate the other accounts before i can delete them. I NEVER sold in any other account but the UK.

PLease help

Hi All

Bit worried by this one, just had a phone call from 'Amazon Business' saying the e-mail address I use for my Seller account is also associated with a personal account and they want to change that personal account to a 'business account'.

I have no kowledge of that whatsoever. To my knowledge the e-maill address used in my seller account is ONLY used in my seller account and no other. I do have an Amazon 'Business acount' where I buy stationary etc for the business but it doesn't use the seller account e-mail. I also have a personal account but again different e-mail completely. I told them I couldn't do anything straight away as I wanted to check things out first.

I have had my professional seller account for about 10 years using the same e-mail address. I can think of no reason why I would have used the same e-mail to set up a personal amazon account unless I have forgotten. I am concerned as I have read on these forums about accounts being deactivated due to having multiple accounts and if what I am being told is true I have another account out there that I know nothing about (albeit a personal one).

Any help or suggestions, should I call seller support and check with them, although the person on the phone said i would have to call normal Amazon help as it's a personal account.?????