Featured Offer Eligibility Revoked
Overnight i have lost the featured offer on most of my listings - even FBA items. Seller support and account health specialist cannot see any holds or violations on my account and keep saying the featured offer allocation is automatic. I have received no help or support from amazon on this, i am losing out on business as my orders are less than half of what they are normally and my products are at risk of expiry. Is anyone else facing the same issue? Any pointers on how to get this resolved quickly?
6 replies
Seller_k2X0L9mVRT0pW
already numerous threads about this/ check them out. Nothing you can do
Seller_ZVAz3d5lZuGid
There is a long thread where sellers were giving the affected ASINs and a forum mod was supposed to be looking into it, BUT that thread has long disappeared off the page of topics - I believe it had the word MEGATHREAD in it, which might help in finding it ?!
Ezra_Amazon
Hello @Seller_jXGQDDgqQs6LB,
Thanks for getting in touch.
Our mod @Spencer_Amazon is on top of this matter. As per @Seller_ZVAz3d5lZuGid, could you kindly share your example and affected ASINs over here: Lost Buy Box (Featured Offer) MEGATHREAD?
Appreciate it, Ezra
Seller_MLMFzkY7EkNHe
Will comeback after a week or so. nothing you can do. i had the same issue couple of weeks ago. same no account health issues.
Seller_akvRPHpfmRuBc
It is because the new deal they have with Authority of competition regulations BS that says that FBA will no longer have priority in front of FBM sellers for buybox. My guess is that they work in the background to a new algorithm. My sales tanked BuyBox tanked and I am losing a ton of revenue. AMZ is disgusting at this time.... I don't know about you but from 20-30 sales per day I am at 6 to 8 sales.... After 1 year of work I am back to month 1 with sales per day.
