Customer details missing on FBA ...how can we make invoices for them?

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Seller_hZp5w4wftP5yQ

Customer details missing on FBA ...how can we make invoices for them?

I am suddenly seeing the following on business and private customer FBA orders "In order to further protect our customers’ personal information, this page will not display the buyer’s name or shipping address. "

All I am getting is the last 3 lines of the address, no company/individual names etc, nor 1st line of address.

OK, Amazon want to protect their client…but how can I get to make the buyer an Invoice if I can’t get their details?

Thanks for any help, appreciated.

Mike

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Seller_EJIX7rqDNQJi2

In my account, the details are only missing from orders already shipped weeks ago.

How old are the orders which have their addresses hidden?

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Seller_hZp5w4wftP5yQ

Come and join the discussion here where you will see more on this:

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