Product Listing not showing - help?
Hello!
I have had such a headache getting my new book loaded as a listing, partially from errors, waiting and learning. Sore head! Anyway, trying to remain positive!
Can anyone help …
I have a live listing for our book but it isnt showing the product description (which I can see I have written and saved in the inventory)? Also, an Amazon Seller Case Help person said that the listing isnt ‘searchable’?
I have notice the ASIN: 1527298442 and EAN: 9781527298446 have a different last didgit - would this be causing the issue?
The listing is live, it is working and few people placed orders and I have posted, so its working it’s just:
How to get the product description I have saved in the inventory to show?
and
Is it searchable at all?
Any help to resolve much appreciate.
Annie
(away to take some paracetemal for sore head!)
0 replies
Seller_64jziShTiTjOq
No. An ASIN is Amazon’s own product ID number - it means nothing outside their catalogue. However, it’s usually a string of random letters and numbers. What you are calling the ASIN is actually the 10-digit version of the ISBN (which will have a different last digit from the 13-digit version)
The product listing is showing. It is the product description that isn’t, and that is because Amazon only treat your description as a “suggestion” which they may or may not accept. As I explained on your other thread, they take their details of books from Nielsen’s records, so you may have to ask Nielsen to add the description to their records and upload it on their next update to Amazon
And it would have been better to stick to your original thread about this. Duplicate threads on the same topic are not allowed on the forum
Seller_8ktw4fMQmZAG9
Aww thank you … it was an Amazon Seller Case helper that said it wasn’t searchable, and I thought I could search it too - but because that is what they said, I believed them. Thank you for looking it up for me. Really really appreciated!
I have been asked to send in some attachments to try and get the product description showing - I will try the Neilson update too!
Thank you again! (…now just to make it a best seller! started asking for reviews, so will see how that helps promote!?)
Thank you again Olderithian
Seller_8ktw4fMQmZAG9
Aww thank you - thats so good to hear! (two sales are from people I know but thats okay!) Gotcha - so much to learn! We have a standard Thankyou for buying our book and supporting small businesses and is a friendly sentence asking for a review (wont ask again and is worded nicely, so only idf theyd like to). Thank you so much for your advice! Much appreciated. I hope your sales go well too!
Seller_8ktw4fMQmZAG9
Yips … have just said “would you have a minute to share a review on Amazon” … nothing more … so sure will be a mixed bag of reviews … looking forward to see if anyone reviews it at all lol
Thanks again!