We still have the following message on the new Account Health Assurance, our account more than meets the criteria, is anybody else still seeing this?

You meet the criteria to be eligible for Account Health Assurance, and we're reviewing your account prior to enrolling you at this time. Please contact Account Health Support if you have any questions.

Hi,

Just wondering if anyone can advise me on the account health assurance programme, we have a 1000 account health rating, have never been below 250, ever.

Emergency contact details are verified.

Still we are not enrolled and it says we have been removed, I opened a support case (ID 10915683602 if a mod wants a look) and other than some templated responses cannot get anywhere with it, the templates say they will continue to review and enroll accounts but we should qualify easily.

Does anyone have experience with later enrollment or managing to get their account looked at and prompting enrollment.

Thanks

Liam

hi i was wondering could somebody please help, my account health went under 200 over the weekend and went into at risk of de activation since then i have fixed it and my account is back over 200 at 380 but my sales have hit rock bottom from 70 units a day to 3/4 now i am matching the buy box on 90% of my listings but i am not getting the buy box, from re search poor account health affects you getting the buy box but i have fixed my account health so im confused why it hasn't recovered im really worried, i was wondering if anybody else had this problem in the past and if so how long did it take to recover?