How to unsubscribe from VAT SERVICES on Amazon
My account is suspended and I’m not able apeal for it.
We are linked with a recent colaborator even though our entity is fully independent, nor do we share any information in common.
We want to resign/cancel all the services regarding VAT because they are unused if our account is suspended.
7 days ago, our inventory apear stranded and today amazon just auto-issue to return all our inventory from FBA.
Due to another suspensión we were forced to register several VAT accross europe because our account was suspended because we enabled PAN-European program in its early days.
At that time we were allowed to participate and the backend automatically generated translations for several market by default.
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Summary:
we want to quit Amazon, in our case it is too unreliable to deal with.
how are we supposed to unsubscribe VAT services, when there is non such option and we are suspended?
0 replies
Seller_F1sQHAnq3esC4
This is the performance notification in UK
Dear 8zar,
You have been found to be related to an account beginning with East Horizon.
We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please take one of the following actions:
- Reactivated any and all accounts that have been enforced for policy violation by submitting one appeal for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
OR- Substantiated claims that you once owned the account or had account rights but no longer own it or no longer have account rights by providing supporting documentation. This includes but is not limited to sales deed, purchase agreement, business transfer agreement, contract termination, etc.
OR- Confirmed that you have never owned a separate account and believe this deactivation was in error. If we cannot substantiate the claim, your account will not be reinstated and this account will not be allowed to do business on Amazon in the future.
How do I send the required information?
Please click on the View Appeal button on the Account Health dashboard (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_ap) and submit additional information as requested.What happens if I do not send the requested information?
If we do not receive the requested information within 90 days of the original notification, your account will remain deactivated. Do not attempt to create a new seller account. Creating a new account will delay the reactivation process and may lead to permanent closure of your account.We’re here to help
If you have questions about our Multiple Account Policy or information requested above, please read our “Selling Policies and Seller Code of Conduct" (https://sellercentral-europe.amazon.com/gp/help/1801).Additionally, please review general guidance for creating a plan of action (https://sellercentral.amazon.co.uk/gp/help/G201623610).
You can view your account performance at (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
– iOS App (https://itunes.apple.com/gb/app/amazon-seller/id794141485?mt=8)
– Android App (https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB)
Sincerely,
Seller Performance Team
Amazon.co.uk
Seller_F1sQHAnq3esC4
We made everything in our capabilites to keep the account but this is beyond our reach.
7 days ago we receive suspension notification
today we got all inventory ship back.
all our work in the back two years go to waste.
Our brand store disabled.
Our listing inactive.
everything lost.
we give up.
Seller_F1sQHAnq3esC4
You cannot unsubscribe VAT services if you are suspended. because the option is not available in seller support anymore. there is no solution for it.
Ash_AMZ
Hello @8zar,
This is Ash from Amazon and would help you with your questions.
I understand that your account has been deactivated as it is related to some another account.
As suggested by @PeterB, do you have a written contact with the 3rd party ?
If so, please provide supporting documents (Documents are allowed and should support the reasons for the account relations. To name a few, it could be registration details, the opening of past account(s), if you share your information with others, if any staff of yours attempted account creation and if there were any incomplete registration of accounts).
Also you can click on the Call me now button on the Account Health Dashboard and reach out to the concerned team for better help.
I hope the above information will be helpful to you.
Thanks everyone for your insights.
If you have further questions, kindly keep up posted, Seller forums community and I are here to support.
Regards,
Ash.
