Going round in circles
I am trying to set up my Amazon seller account. I have had a video call to verify ID, which was fine. Account it still suspended, I logged on and was asked for a recent utility bill, which I’ve uploaded. It still shows as suspended. Who do I contact? As any thing I have tried to do, it just comes back with an email to say account suspended? I don’t know what I’m doing wrong but it seems I’m going round in circles. If anyone could help me please? Thank you in advance
4 replies
Steve_Amazon
Hi @Seller_K5X2uhJk7xSSn,
Steve from Amazon here. I am sorry to hear that you have had issues with getting your account activated, I know this must be frustrating. I have reached out to the registration team to see what is going on here and if I can help get the account activated for you.
I will follow up as soon as I have any updates. In the meantime, if you have any questions please let me know.
Thanks,
Steve
Seller_n3TwPHXKdlJO2
I have the EXACT same issue and have posted here, but no reply yet.
Steve_Amazon
Hi @Seller_K5X2uhJk7xSSn,
Can you please check your account status and let me know if you are now good to go? If you are still running into issues please let me know as well.
Thanks,
Steve