So seller support have told me that i need to be on a professional selling plan in order to offer free shipping, I find this hard to believe.

Can someone confirm this please?

If that is true, well it doesn't surprise me it is amazon, just another way for them to force you to pay them a monthly subscription.

I think it's time to move off amazon and sell on my own website...

Hi. Am new to Amazon FBA and making sure I do not break any Amazon rules! :-) I have my branded product and everything is going well. I have a large stock of another product that is available on the high street that would sit well with my main product. Am I allowed to offer this second product for free for every purchase of my main branded product? Would this require a new ASIN?

Thanks in advance.

I have 2 books on Amazon which I have published. 'Secrets of the Unknown...Alan Class' is one. I have it at £19.99 and £2.80 P&P. It is shown and featured because no one else has copies. I have no complaints with that. I've just listed my new book 'Light and Dark the art of Lee Elias'. It's £19.99 plus £2.80 postage. Amazon has taken the featured offer position themselves and are offering it at £19.99 with free postage and available in October!! I'm the publisher sitting here with hundreds of copies available now. Amazon doesn't have copies and won't have copies in October!! Why have they done that? Is it even legal to offer something you don't have and will never have? I've tried going through the contact channels and spent many hours talking to 3 different people who just deal with general enquiries and can't look at my inventory or do anything. The runaround has been exasperating. I need Amazon to remove their offering of my book which they don't have so that my current offer will be the featured (and only) offer. What can I do?