Hello,
We have been selling on Amazon more than for 7 years.
All our products are different sizes and colors. For this reason, our listings are of different colors and sizes.
More than two months ago, most of our listings were split.
Products that have four sizes were in one listing, now all these sizes are in different listings. ( like single items) All feedback also was split separately.
This is not all listings, but most of them.
Example : listing with 4 different sizes had 30 feedbacks
Now this product has 4 new listings and feedback shows not 30 for every size.
We tried to add the size again via edit listing ( Add an existing stand-alone listing: ) the system shows(Successfully added SKU ......... to the table below)
-safe and finish -
"Changes submitted
Thank you for submitting your changes. If approved, changes will be reflected within 24 hours."
Unfortunately, nothing updated after 24-48-72h
Please keep in mind that most of the affected listings are not new. They are more than 2-3 years
Do you know anyone how to resolve this issue?
Thank you in advance for all your responses.
Hello,
We have been selling on Amazon more than for 7 years.
All our products are different sizes and colors. For this reason, our listings are of different colors and sizes.
More than two months ago, most of our listings were split.
Products that have four sizes were in one listing, now all these sizes are in different listings. ( like single items) All feedback also was split separately.
This is not all listings, but most of them.
Example : listing with 4 different sizes had 30 feedbacks
Now this product has 4 new listings and feedback shows not 30 for every size.
We tried to add the size again via edit listing ( Add an existing stand-alone listing: ) the system shows(Successfully added SKU ......... to the table below)
-safe and finish -
"Changes submitted
Thank you for submitting your changes. If approved, changes will be reflected within 24 hours."
Unfortunately, nothing updated after 24-48-72h
Please keep in mind that most of the affected listings are not new. They are more than 2-3 years
Do you know anyone how to resolve this issue?
Thank you in advance for all your responses.
Hello @Seller_Tzp8wzFbO540S
Following on your post. If I am understanding correctly your variation split, is that correct? For me to have a look, could you provide us the case ID related?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
If you go to your draft listings it will tell you the reason why it can't create the parent/child relationships.
The most common reason for the splitting and be unable to recreate the relationships is that you no longer have permissions to create ASIN's for that brand. You need to apply to seller support again to create ASIN's for the brand in question.
Hello,
We have been selling on Amazon more than for 7 years.
All our products are different sizes and colors. For this reason, our listings are of different colors and sizes.
More than two months ago, most of our listings were split.
Products that have four sizes were in one listing, now all these sizes are in different listings. ( like single items) All feedback also was split separately.
This is not all listings, but most of them.
Example : listing with 4 different sizes had 30 feedbacks
Now this product has 4 new listings and feedback shows not 30 for every size.
We tried to add the size again via edit listing ( Add an existing stand-alone listing: ) the system shows(Successfully added SKU ......... to the table below)
-safe and finish -
"Changes submitted
Thank you for submitting your changes. If approved, changes will be reflected within 24 hours."
Unfortunately, nothing updated after 24-48-72h
Please keep in mind that most of the affected listings are not new. They are more than 2-3 years
Do you know anyone how to resolve this issue?
Thank you in advance for all your responses.
Hello,
We have been selling on Amazon more than for 7 years.
All our products are different sizes and colors. For this reason, our listings are of different colors and sizes.
More than two months ago, most of our listings were split.
Products that have four sizes were in one listing, now all these sizes are in different listings. ( like single items) All feedback also was split separately.
This is not all listings, but most of them.
Example : listing with 4 different sizes had 30 feedbacks
Now this product has 4 new listings and feedback shows not 30 for every size.
We tried to add the size again via edit listing ( Add an existing stand-alone listing: ) the system shows(Successfully added SKU ......... to the table below)
-safe and finish -
"Changes submitted
Thank you for submitting your changes. If approved, changes will be reflected within 24 hours."
Unfortunately, nothing updated after 24-48-72h
Please keep in mind that most of the affected listings are not new. They are more than 2-3 years
Do you know anyone how to resolve this issue?
Thank you in advance for all your responses.
Hello,
We have been selling on Amazon more than for 7 years.
All our products are different sizes and colors. For this reason, our listings are of different colors and sizes.
More than two months ago, most of our listings were split.
Products that have four sizes were in one listing, now all these sizes are in different listings. ( like single items) All feedback also was split separately.
This is not all listings, but most of them.
Example : listing with 4 different sizes had 30 feedbacks
Now this product has 4 new listings and feedback shows not 30 for every size.
We tried to add the size again via edit listing ( Add an existing stand-alone listing: ) the system shows(Successfully added SKU ......... to the table below)
-safe and finish -
"Changes submitted
Thank you for submitting your changes. If approved, changes will be reflected within 24 hours."
Unfortunately, nothing updated after 24-48-72h
Please keep in mind that most of the affected listings are not new. They are more than 2-3 years
Do you know anyone how to resolve this issue?
Thank you in advance for all your responses.
Hello @Seller_Tzp8wzFbO540S
Following on your post. If I am understanding correctly your variation split, is that correct? For me to have a look, could you provide us the case ID related?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
If you go to your draft listings it will tell you the reason why it can't create the parent/child relationships.
The most common reason for the splitting and be unable to recreate the relationships is that you no longer have permissions to create ASIN's for that brand. You need to apply to seller support again to create ASIN's for the brand in question.
Hello @Seller_Tzp8wzFbO540S
Following on your post. If I am understanding correctly your variation split, is that correct? For me to have a look, could you provide us the case ID related?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Hello @Seller_Tzp8wzFbO540S
Following on your post. If I am understanding correctly your variation split, is that correct? For me to have a look, could you provide us the case ID related?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
If you go to your draft listings it will tell you the reason why it can't create the parent/child relationships.
The most common reason for the splitting and be unable to recreate the relationships is that you no longer have permissions to create ASIN's for that brand. You need to apply to seller support again to create ASIN's for the brand in question.
If you go to your draft listings it will tell you the reason why it can't create the parent/child relationships.
The most common reason for the splitting and be unable to recreate the relationships is that you no longer have permissions to create ASIN's for that brand. You need to apply to seller support again to create ASIN's for the brand in question.