Adding a Listing - new EAN
Hi - we have a new product with its new barcode number which consequently is barred from being added as inventory etc.. The following info was been asked for to send to Customer Service, but I am finding it hard to see any way to contact by email. Any ideas? Thanks, Richard.
Product Name Manufacturer name Brand nameU PC, EAN, ISBN or JAN along with GS1 certificate Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC, EAN, ISBN or JAN that you are using to list this product is validBrand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings
0 replies
Seller_hOZNPw7G8FIjl
There is no Customer Service for sellers, only Seller Support. So create a case and send the info to them, and quote the request notification from Amazon
Sakura_Amazon_
Hello @Seller_m3y11oAQ0SjKK,
This is Sakura from Amazon. Welcome to the Seller Forums.
@Seller_hOZNPw7G8FIjl wrote the correct information. Did you follow this advice ? Do you have any updates ?
Regards,
Sakura
