buybox disappeared, request to restore buybox
I have been seeking the help of Amazon's customer service team, who all gave me the same template, but failed to solve my problem. The buybox has been lost for a week, and the sales volume has declined seriously, which has directly affected my sales. Please help me solve this problem. Please also pay attention to this problem! Reply to my buybox as soon as possible
5 replies
Seller_k2X0L9mVRT0pW
lots of threads about this- have a look round the forums
Seller_ZVAz3d5lZuGid
You are not alone - there are MANY threads about the same problem, but no-one here on this forum can resolve the issue, it is an Amazon problem.
Seller_Nprc5XWvdLYk9
I would be curious if the search is broken on the affected listings,
we have found hundreds of listings in our own inventory,
where the asin cannot be found by search even in it's own category
and keyword searches also do not work.
cases with seller support have been varied in quality :(
Sarah_Amzn
Hello @Seller_bgNaDbAT8ULvH,
Can you please provide the ASINs impacted in this mega thread and my colleague Spencer will add them to the escalation with the partner team.
Kind regards,
Sarah.
