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Seller_w7UX3XkblBx4p

Image zoom not available

The automatic zoom when hovering with the mouse over an image used to work perfectly for us. Since a while most of our product images do not offer that feature anymore, they are JPEG and 1500x1500, what could be the issue? DPI is 96.

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Seller_w7UX3XkblBx4p
Most helpful replyThis reply was marked most helpful by the original poster.

That’s weird, thanks for letting me know. Maybe the image files are actually too large, amazon scales them down and then the zoom is gone. But 233 KB sounds not like an unacceptable size to me. I will try a few different things, hope I can get that fixed soon.

EDIT: I used Postimages as fileserver for my image URLs to my flat files. Does only support up to 800px. imgur works perfectly fine, no restrictions on the resolution and zoom is working now.

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Seller_w7UX3XkblBx4p

So I upscaled the images to 300DPI using a random online tool, it still is not showing the zoom. No suggestions here?

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Seller_SITNVuZK87zGK

You shouldn’t need 300dpi for web images, you don’t really need 96. And amending a 96dpi image to 300dpi won’t really help. All amazon advise is that for optimal experience, the size should 1600px on the longest side.

Have you got an example ASIN?

00
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Seller_L2WLWf8N814M4

Hello @HechtundBarschDE,

Thank you for sharing the solution you have found!

@osgood- that is indeed a big fish :slight_smile:

Regards
Nickolas

00
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Seller_w7UX3XkblBx4p

Image zoom not available

The automatic zoom when hovering with the mouse over an image used to work perfectly for us. Since a while most of our product images do not offer that feature anymore, they are JPEG and 1500x1500, what could be the issue? DPI is 96.

57 views
6 replies
00
Reply
user profile

Image zoom not available

by Seller_w7UX3XkblBx4p

The automatic zoom when hovering with the mouse over an image used to work perfectly for us. Since a while most of our product images do not offer that feature anymore, they are JPEG and 1500x1500, what could be the issue? DPI is 96.

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57 views
6 replies
Reply
user profile
Seller_w7UX3XkblBx4p
Most helpful replyThis reply was marked most helpful by the original poster.

That’s weird, thanks for letting me know. Maybe the image files are actually too large, amazon scales them down and then the zoom is gone. But 233 KB sounds not like an unacceptable size to me. I will try a few different things, hope I can get that fixed soon.

EDIT: I used Postimages as fileserver for my image URLs to my flat files. Does only support up to 800px. imgur works perfectly fine, no restrictions on the resolution and zoom is working now.

00
user profile
Seller_w7UX3XkblBx4p
Most helpful replyThis reply was marked most helpful by the original poster.

That’s weird, thanks for letting me know. Maybe the image files are actually too large, amazon scales them down and then the zoom is gone. But 233 KB sounds not like an unacceptable size to me. I will try a few different things, hope I can get that fixed soon.

EDIT: I used Postimages as fileserver for my image URLs to my flat files. Does only support up to 800px. imgur works perfectly fine, no restrictions on the resolution and zoom is working now.

00
user profile
Seller_w7UX3XkblBx4p
Most helpful replyThis reply was marked most helpful by the original poster.

That’s weird, thanks for letting me know. Maybe the image files are actually too large, amazon scales them down and then the zoom is gone. But 233 KB sounds not like an unacceptable size to me. I will try a few different things, hope I can get that fixed soon.

EDIT: I used Postimages as fileserver for my image URLs to my flat files. Does only support up to 800px. imgur works perfectly fine, no restrictions on the resolution and zoom is working now.

00
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Seller_w7UX3XkblBx4p

So I upscaled the images to 300DPI using a random online tool, it still is not showing the zoom. No suggestions here?

00
user profile
Seller_SITNVuZK87zGK

You shouldn’t need 300dpi for web images, you don’t really need 96. And amending a 96dpi image to 300dpi won’t really help. All amazon advise is that for optimal experience, the size should 1600px on the longest side.

Have you got an example ASIN?

00
user profile
Seller_L2WLWf8N814M4

Hello @HechtundBarschDE,

Thank you for sharing the solution you have found!

@osgood- that is indeed a big fish :slight_smile:

Regards
Nickolas

00
There are no more posts to display
user profile
Seller_w7UX3XkblBx4p

So I upscaled the images to 300DPI using a random online tool, it still is not showing the zoom. No suggestions here?

00
user profile
Seller_w7UX3XkblBx4p

So I upscaled the images to 300DPI using a random online tool, it still is not showing the zoom. No suggestions here?

00
Reply
user profile
Seller_SITNVuZK87zGK

You shouldn’t need 300dpi for web images, you don’t really need 96. And amending a 96dpi image to 300dpi won’t really help. All amazon advise is that for optimal experience, the size should 1600px on the longest side.

Have you got an example ASIN?

00
user profile
Seller_SITNVuZK87zGK

You shouldn’t need 300dpi for web images, you don’t really need 96. And amending a 96dpi image to 300dpi won’t really help. All amazon advise is that for optimal experience, the size should 1600px on the longest side.

Have you got an example ASIN?

00
Reply
user profile
Seller_L2WLWf8N814M4

Hello @HechtundBarschDE,

Thank you for sharing the solution you have found!

@osgood- that is indeed a big fish :slight_smile:

Regards
Nickolas

00
user profile
Seller_L2WLWf8N814M4

Hello @HechtundBarschDE,

Thank you for sharing the solution you have found!

@osgood- that is indeed a big fish :slight_smile:

Regards
Nickolas

00
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