Image zoom not available
The automatic zoom when hovering with the mouse over an image used to work perfectly for us. Since a while most of our product images do not offer that feature anymore, they are JPEG and 1500x1500, what could be the issue? DPI is 96.
Seller_w7UX3XkblBx4p
That’s weird, thanks for letting me know. Maybe the image files are actually too large, amazon scales them down and then the zoom is gone. But 233 KB sounds not like an unacceptable size to me. I will try a few different things, hope I can get that fixed soon.
EDIT: I used Postimages as fileserver for my image URLs to my flat files. Does only support up to 800px. imgur works perfectly fine, no restrictions on the resolution and zoom is working now.
6 replies
Seller_w7UX3XkblBx4p
So I upscaled the images to 300DPI using a random online tool, it still is not showing the zoom. No suggestions here?
Seller_SITNVuZK87zGK
You shouldn’t need 300dpi for web images, you don’t really need 96. And amending a 96dpi image to 300dpi won’t really help. All amazon advise is that for optimal experience, the size should 1600px on the longest side.
Have you got an example ASIN?
Seller_L2WLWf8N814M4
Hello @HechtundBarschDE,
Thank you for sharing the solution you have found!
@osgood- that is indeed a big fish 
Regards
Nickolas
