hi there.

having a bit of trouble trying to list items .

i recently appiled and was accepted for brand approval . i tried uploading a listing on a diff product and applied for gtin exception and was brought to the brand approval screen .. I may be wrong but , does this mean that for every product you wish to sell you need to purchase it with your brand logo on it and then upload to amazon for approval ..

After approval , you can then list as many product item as you like including dropshipping

thanking you for any replies in advance

regards

i did not choose product and product category for applying brand approval . i directly added my brand catalogue picture i got brand approval . how can i get product id or gtin exemption

We are experiencing serious issues with your approval staff arbitrarily rejecting brand approval requests.

We have been calling and emailing them for weeks to get approval to sell a brand on amazon. They are saying the GTIN is not associated with Sovereign despite us providing definitive proof to the contrary via GS1.

They ask us for information we have already provided, which we send immediately, including brand approval letter, invoices and IPO registration certificate. They then ask us for the same information again.

When we do the call back option, the person on the phone will say the decision to reject was wrong and that we should be allowed to sell. They say they will contact the team but then it gets rejected again.

We are really struggling and don't know what to do.